Administrator

Sealy Mattress Middle East; Dubai; On-site; AED 60,000 - 80,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

Job summary

Sealy Mattress Middle East in Dubai is seeking an Administrator to manage daily office operations alongside showroom activities and regional sales support. You will coordinate communications, process regional orders, and work with logistics to ensure timely white-glove deliveries.

You will also handle petty cash, attendance, onboarding, and travel arrangements while supporting the contracts team with proposals and hospitality documents. Proficiency in MS Office and CRM/ERP is essential.

Qualifications

• Bachelor's degree in Business Administration or related field.
• 2–3 years administrative experience in premium retail, furniture, hospitality, or manufacturing.
• Proficiency in MS Office and CRM/ERP systems.
• Fluent in English; Arabic proficiency is a plus.
• Male, 30–40 years old, Indian national.

Responsibilities

• Maintain daily administrative workflows to ensure office and showroom efficiency.
• Manage incoming corporate communications including emails, calls and inquiries.
• Procure and monitor office supplies and showroom materials.
• Coordinate maintenance and cleaning schedules for Dubai hub and showrooms.
• Process regional sales orders using POS and CRM systems.
• Liaise with logistics to schedule white-glove deliveries and track shipments.
• Support Contract Sales with documentation and hospitality proposals.
• Administer customer programs including 100-night trial verification and warranty claims.
• Manage petty cash and office expenses; organize invoices.
• Coordinate attendance logs, leave requests and onboarding for Dubai staff.
• Arrange corporate travel for regional management.

Skills

MS Office

CRM/ERP software

English fluency

Arabic proficiency

Organizational skills

Education

Bachelor's in Business Admin / Office Management

Tools

CRM software

ERP software

Job description

Description

Job Purpose

The Administrator manages daily office operations coordinates showroom and logistics data and provides essential support to the regional sales contract and management teams in Dubai. This role ensures smooth corporate communication and seamless processing of premium bedding orders.

Key Responsibilities

Office & Operations Management

• Maintain daily administrative workflows to ensure office and showroom efficiency.
• Manage incoming corporate communications filtering emails phone calls and business inquiries.
• Procure and monitor office supplies showroom materials and stationary inventory levels.
• Coordinate maintenance and cleaning schedules for the Dubai regional hub and showrooms.

Sales & Logistics Coordination

• Process regional sales orders and track client transactions using point-of-sale (POS) and CRM systems.
• Liaise with the logistics team to schedule white-glove home deliveries and handle customer inquiries regarding shipment statuses.
• Support the Contract Sales team by preparing documentation corporate proposals and agreements for hospitality clients (hotels and resorts).
• Administer customer programs including the verification of the 100-night trial guarantee and handling warranty claims.

Financial & HR Administration

• Manage local petty cash track office expenses and organize invoices for the finance department.
• Coordinate employee attendance logs leave requests and local onboarding paperwork for Dubai staff.
• Organize corporate travel arrangements and itineraries for regional management visits.

Requirements

• Education: Bachelors degree in Business Administration Office Management or a related field.
• Experience: Minimum of 2 to 3 years of administrative experience ideally within premium retail furniture hospitality or manufacturing sectors.
• Technical Skills: Proficiency in Microsoft Office Suite (Word Excel PowerPoint) and experience with CRM or ERP software.
• Languages: Fluent in English; professional proficiency in Arabic is highly advantageous.
• Competencies: Exceptional organizational skills strong multi-tasking capabilities and a customer-centric communication style.
• Male 30 to 40 years of age
• Indian national

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus

Required Experience:

Unclear Seniority