Administrative Services Representative

Cigna; Abu Dhabi; In loco; AED 45.000 - 73.000; Tempo pieno

Descrizione del lavoro

The Cigna Group in Abu Dhabi, UAE is seeking an experienced receptionist to be the first point of contact and provide comprehensive administrative support across the organization. You will manage visitor flow, phone inquiries, mail, and scheduling, while upholding security and confidentiality.

Required are a Bachelor's degree and 1–2 years in administration, with strong English communication; Arabic is a plus. This full-time role emphasizes teamwork, discretion, and customer service excellence.

Competenze

• Bachelor’s degree from a reputable university.
• 1–2 years’ experience in administration and receptionist work.
• Basic healthcare/insurance industry knowledge.
• Excellent command of English; Arabic is a plus.
• Strong verbal and written communication; able to handle confidential information.
• Computer literacy and service orientation; team collaboration.

Mansioni

• Greet and assist visitors, directing and announcing them appropriately.
• Answer, screen and forward incoming calls with basic information.
• Maintain the mail/courier distribution register.
• Coordinate with drivers for collections and document handovers.
• Receive letters and faxes and route to correct departments.
• Maintain security and visitor logs, acting as gate-keeper.
• Update appointment calendars and schedule meetings.
• Source suppliers when needed; perform other clerical duties.
• Direct staff to ensure health and safety on the floor.

Conoscenze

Reception duties

Customer service

English

Arabic language

Communication

Team player

Computer literacy

Discretion

Formazione

Bachelor’s Degree

Strumenti

Microsoft Office

Descrizione del lavoro

Job description

REPORTING TO: Manager – Government Relations and Administration

DEPARTMENT: Administration

1- JOB PURPOSE

Your role will be the first point of contact for the company, and you will provide administrative support across the organization. You will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.

2- RESPONSIBILITIES AND DUTIES

• Assist visitors by greeting, welcoming, directing and announcing them appropriately.
• Answer, screen and forward any incoming telephone calls while providing basic information when needed.
• Maintain register of distribution of all external and internal mail/deliveries/couriers.
• Coordinates with the drivers/office boy in the collection of letters from post office and documents to the insurance companies.
• Receiving letters, documents, faxes and arrange the same for distribution or handed over to the respective department/person.
• Maintain security by following procedures and controlling access (monitor visitors’ logbook, act as a gate-keeper whilst ensuring only designated visitors are allowed to the premises).
• Update appointment calendars and schedule meetings/appointments.
• Source suppliers when needed.
• Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
• Direct office helpers to ensure the health and safety of the employees under the same floor.
• Replacing administration staff during their vacations; Job rotation
• Other duties and cross-functional projects as may be assigned

3- KNOWLEDGE, SKILLS AND EXPERIENCE

• Bachelor’s Degree in a reputable university.
• 1- 2 years’ experience in the administration and receptionist field.
• Basic industry knowledge (healthcare / insurance).
• Excellent command of the English language, Arabic is a plus.
• Excellent oral and written communication skills.
• Statements in this Job Description are intended to reflect, in general, the duties and responsibilities of the position, but they
• are not to be interpreted as totally inclusive. NAS Neuron Heath Services LLC is an equal opportunity employer.
• Must be computer literate.
• Must be service oriented.
• Should be a team player with an aptitude for customer service.
• Candidate must be tactful and discrete when dealing with clients and must be able to handle confidential information.
• Ability to work under pressure.

Statements in this Job Description are intended to reflect, in general, the duties and responsibilities of the position, but they

are not to be interpreted as totally inclusive. NAS Neuron Heath Services LLC is an equal opportunity employer.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [e-mail] for support. Do not email [e-mail] for an update on your application or to provide your resume as you will not receive a response.