Administrative Services Representative

Cigna Healthcare; Dubai; In loco; AED 42.000 - 66.000; Tempo pieno

Descrizione del lavoro

Cigna Healthcare is seeking a professional receptionist to be the first point of contact and provide administrative support across the organization in the Dubai office.

You will greet visitors, handle calls, manage mail and deliveries, coordinate calendars, and assist with cross-functional tasks while maintaining security and confidentiality.

Competenze

• Bachelor’s Degree from a reputable university.
• 1-2 years’ experience in administration and receptionist roles.
• Basic healthcare/insurance knowledge is a plus.
• Excellent command of English; Arabic is a plus.
• Excellent oral and written communication skills.
• Proficient with computer systems.
• Service orientation and customer focus.
• Team player with client-facing aptitude.
• Able to handle confidential information and work under pressure.

Mansioni

• Greet and assist visitors, direct and announce them as needed.
• Answer, screen and forward incoming calls; provide basic information.
• Manage mail, deliveries, couriers and distribution records.
• Coordinate with drivers for letters and documents with external parties.
• Receive and route letters, documents and faxes.
• Maintain security and visitor logs; control access to premises.
• Update calendars and schedule meetings/appointments.
• Source suppliers when needed and support clerical tasks.
• Supervise office helpers to support health and safety on site.
• During vacations, cover reception and assist cross-functionally.

Conoscenze

English proficiency

Communication

Customer service

Teamwork

Discretion

Pressure handling

Formazione

Bachelor’s Degree

Descrizione del lavoro

1.JOB PURPOSE

Your role will be the first point of contact for the company, and you will provide administrative support across the organization. You will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.

2.RESPONSIBILITIES AND DUTIES

• Assist visitors by greeting, welcoming, directing and announcing them appropriately.
• Answer, screen and forward any incoming telephone calls while providing basic information when needed.
• Maintain register of distribution of all external and internal mail/deliveries/couriers.
• Coordinates with the drivers/office boy in the collection of letters from post office and documents to the insurance companies.
• Receiving letters, documents, faxes and arrange the same for distribution or handed over to the respective department/person.
• Maintain security by following procedures and controlling access (monitor visitors’ logbook, act as a gate-keeper whilst ensuring only designated visitors are allowed to the premises).
• Update appointment calendars and schedule meetings/appointments.
• Source suppliers when needed.
• Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
• Direct office helpers to ensure the health and safety of the employees under the same floor.
• Replacing administration staff during their vacations; Job rotation
• Other duties and cross-functional projects as may be assigned

3.KNOWLEDGE, SKILLS AND EXPERIENCE

• Bachelor’s Degree in a reputable university.
• 1 - 2 years’ experience in the administration and receptionist field.
• Basic industry knowledge (healthcare / insurance).
• Excellent command of the English language, Arabic is a plus.
• Excellent oral and written communication skills.
• Must be computer literate.
• Must be service oriented.
• Should be a team player with an aptitude for customer service.
• Candidate must be tactful and discrete when dealing with clients and must be able to handle confidential information.
• Ability to work under pressure.

1. COMMUNICATIONS AND WORKING RELATIONSHIPS
   The job holder interacts with all Departments within NNHS and other service providers. He/ She must ensure seamless communication between all departments for the smooth operations and to achieve the organizational objective. He/ She must be able to foster strong internal & external communication standards.

2. OPERATING ENVIRONMENT
   He/she works in an air-conditioned environment and spends most of the day at desk. The Jobholder’s working hours are flexible as per weekly schedule within the boundaries of the UAE labor law. The job holder is not exposed to any obvious hazards.

Statements in this Job Description are intended to reflect, in general, the duties and responsibilities of the position, but they are not to be interpreted as totally inclusive.

NAS Neuron Heath Services LLC is an equal opportunity employer.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.