Administrative Coordinator - Sales & Marketing Ops

The First Group; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

The First Group in the United Arab Emirates is seeking a proactive Administrative Coordinator to support multiple departments, ensuring smooth operations by managing records, coordinating processes, and facilitating cross-team communication.

Key duties include CRM updates, permit processing for stand removals and airport passes, coordinating with stand contractors, managing leads, processing contracts, and maintaining daily reports and filing.

Qualifications

• 1-2 years of experience in an administrative role.
• Advanced knowledge of Microsoft Office and familiarity with CRM systems.
• Highly organized with the ability to prioritize tasks and meet deadlines effectively.
• Attention to detail: capable of designing and processing a wide range of documents accurately.
• Teamwork: a professional, friendly demeanor and ability to work effectively as part of a team.
• Adaptability: flexible and positive attitude to handle dynamic tasks.

Responsibilities

• CRM Management: Ensure CRM is updated with accurate customer, tour, and sales information.
• Permit Processing: Handle permits for stand removals, installations, airport passes for equipment, materials, representatives, and managers.
• Coordination: Liaise with stand contractors and monitor permits to ensure compliance.
• Lead Management: Oversee lead creation, update tour backing requests, assign leads, and manage the registration process.
• Interdepartmental Support: Communicate effectively with HR, Accounts, and other departments to meet operational needs.
• Supply Coordination: Manage stationery and supplies for various departments.
• Performance Tracking: Update and maintain daily reports and team metrics.
• Documentation: Process agent agreements, contracts, and other related documents while ensuring accuracy.
• Data Management: Monitor, register, and record customer details, payments, status updates, and tagging information.
• Filing: Handle electronic and digital filing requirements to maintain organized records.

Skills

Microsoft Office

CRM experience

Tools

CRM systems

Job description

The First Group in the United Arab Emirates is seeking a proactive Administrative Coordinator to support multiple departments, ensuring smooth operations by managing records, coordinating processes, and facilitating cross-team communication.

Key duties include CRM updates, permit processing for stand removals and airport passes, coordinating with stand contractors, managing leads, processing contracts, and maintaining daily reports and filing.