Administrative Coordinator - Emirati Talent

Kaizen; Al Ain; On-site; AED 60,000 - 90,000; Full time

Job summary

KAIZEN in the UAE seeks an Administrative Coordinator (Emirati National) to support operations in real estate and asset management with a focus on efficiency and continuous improvement. You will coordinate daily office workflows, prepare Arabic/English documents, and maintain filing systems to ensure compliance and smooth operations.

You’ll liaise with owners, residents, and government entities; assist onboarding, budgeting, and reports; and help with community engagement and events.

Qualifications

• Emirati national required.
• University degree; certification in business administration, secretarial practice, or real estate is a plus.
• Fluency in Arabic and English essential.
• Strong MS Office and digital tools literacy.
• Excellent organizational skills and attention to detail.
• Willingness to learn and continuous improvement mindset.

Responsibilities

• Coordinate daily office workflows, scheduling, and meeting logistics across departments.
• Prepare, review, and organize documents, reports, correspondence, and presentations in both Arabic and English.
• Maintain accurate filing systems and ensure easy retrieval and compliance.
• Track and process communications, inquiries, and internal requests, routing them timely.
• Assist with onboarding, record-keeping, and internal coordination to boost efficiency.
• Serve as a professional contact for internal teams, owners, residents, and government entities.
• Support coordination with Owners' Associations, community committees, and service providers.
• Assist in preparing meeting agendas, taking minutes, and following up on actions.
• Help coordinate community engagement, sustainability initiatives, and internal events.
• Assist with data entry, basic reporting, and KPI tracking using company systems.

Skills

Fluency in Arabic and English

Excellent organizational skills

Attention to detail

Communication and interpersonal skills

Willingness to learn

Continuous improvement mindset

Education

University degree

Certification in business administration / secretarial practice / real estate (plus)

Tools

MS Office

Job description

We are seeking a motivated, detail-oriented Emirati National to join our team as Administrative Coordinator. This role is designed to nurture local talent, provide hands‑on exposure to UAE's real estate and asset management industry, and support our operations with efficiency, professionalism, and the continuous‑improvement mindset that defines KAIZEN.

Key Responsibilities

Administration & Operations

• Coordinate daily office workflows, scheduling, and meeting logistics across departments
• Prepare, review, and organize documents, reports, correspondence, and presentations in both Arabic and English
• Maintain accurate digital and physical filing systems, ensuring easy retrieval and compliance with company standards
• Track and process incoming communications, inquiries, and internal requests, routing them appropriately and following up to ensure timely resolution
• Assist with onboarding, record‑keeping, and internal coordination to support team efficiency

Stakeholder & Community Support

• Serve as a professional point of contact for internal teams, owners, residents, and government entities
• Support coordination with Owners' Associations, community committees, and service providers — reflecting KAIZEN's commitment to transparent, engaging community management
• Assist in preparing meeting agendas, taking minutes, and following up on action items
• Help coordinate community engagement, sustainability initiatives, and internal events

Data & Process Support

• Assist with data entry, basic reporting, and tracking of operational KPIs using company systems and dashboards
• Support the preparation of budgets, service charge notices, and compliance‑related documentation
• Help streamline administrative processes — embracing the Kaizen mindset to suggest improvements, reduce waste, and increase efficiency
• Ensure strict confidentiality of financial, community, and stakeholder information

Emiratisation & National Development

• Participate in structured learning and mentorship to build career‑ready skills in real estate, asset management, and business administration
• Represent KAIZEN with pride and professionalism, contributing to our goal of building a workforce that reflects and serves the UAE community
• Stay updated on UAE laws, regulations, and initiatives relevant to our industry — including RERA, JOPS, and local governance standards

• Must be an Emirati National (UAE Citizen)
• University qualification; relevant certification in business administration, secretarial practice, or real estate is a plus
• Fluency in Arabic and English (written & spoken) — essential
• Strong computer literacy: MS Office (Word, Excel, PowerPoint, Outlook) and general digital tools
• Excellent organizational skills, attention to detail, and ability to multitask
• Positive attitude, willingness to learn, and commitment to continuous improvement
• Good communication and interpersonal skills — able to interact respectfully with all levels of stakeholders
• Knowledge of UAE culture, government protocols, and local practices is highly valued