Administrative Assistant - Six Senses The Palm Dubai - Dubai, UAE

IHG Hotels & Resorts; Dubai; On-site; AED 66,960 - 100,440; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Professional development opportunities

Job summary

Six Senses The Palm Dubai is seeking a detail-oriented Administrative Assistant to support daily operations and sustainability initiatives. The role includes greeting guests, maintaining filing systems, and preparing documents for management.

The ideal candidate has a degree in Hospitality Management, at least one year of relevant experience, and proficiency in Microsoft Office. Join IHG Hotels & Resorts for competitive pay and benefits in a beachfront luxury environment.

Qualifications

• Minimum of one year of experience as an Administrative Assistant in a resort or luxury hotel.
• Two to three years of experience in quality assurance, guest experience, or rooms division roles preferred.
• Strong organizational and communication skills with high attention to detail.

Responsibilities

• Greet and assist visitors, guests, and callers while directing inquiries to appropriate personnel.
• Compose, format, and distribute correspondence, reports, and meeting notes accurately and efficiently.
• Prepare presentations and documents for the General Manager and leadership team.

Skills

Office administration and documentation

Quality assurance and audit coordination

Guest feedback analysis and reporting

Sustainability and community engagement support

Communication and presentation skills

Education

Diploma or degree in Hospitality Management

Tools

Microsoft Office Suite

ReviewPro

Medallia

TrustYou

Job description

Position Overview

Six Senses The Palm Dubai is seeking a professional and detail‑oriented Administrative Assistant to support daily operations, quality management, and sustainability initiatives. The role focuses on ensuring smooth communication across departments, maintaining high administrative standards, and upholding the resort's brand values of wellness, service excellence, and environmental responsibility.

Key Details

Country: UAE | City: Dubai | Industry: Hospitality / Hotels | Function: Administrative / Clerical | Salary: 6000‑9000 monthly (Market estimated) | Gender: Any | Candidate Nationality: Any | Job Type: Full‑time

Key Responsibilities

• Greet and assist visitors, guests, and callers while directing inquiries to appropriate personnel
• Compose, format, and distribute correspondence, reports, and meeting notes accurately and efficiently
• Prepare presentations and documents for the General Manager and leadership team
• Maintain organized paper and electronic filing systems for records and communication
• Attend meetings, prepare minutes, and follow up on agreed actions
• Monitor guest feedback through online platforms and coordinate timely responses
• Conduct internal quality checks and audits to ensure brand and service standards are met
• Collaborate with the Sustainability team to support Earth Lab initiatives and local community programs
• Prepare audit reports, track progress on improvement plans, and assist in pre‑opening readiness activities
• Promote Six Senses' culture of wellness, responsibility, and authentic hospitality in daily interactions

Ideal Profile

• Diploma or degree in Hospitality Management or related field preferred
• Minimum of one year of experience as an Administrative Assistant in a resort or luxury hotel
• Two to three years of experience in quality assurance, guest experience, or rooms division roles preferred
• Strong organizational and communication skills with high attention to detail
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint
• Familiarity with guest feedback tools such as ReviewPro, Medallia, or TrustYou
• Fluent in English; additional languages are an advantage
• Analytical mindset with the ability to manage multiple tasks efficiently

Skills Set

• Office administration and documentation
• Quality assurance and audit coordination
• Guest feedback analysis and reporting
• Sustainability and community engagement support
• Communication and presentation skills

Why Join Us

• Join a globally renowned hospitality brand that prioritizes wellness, sustainability, and authentic experiences
• Work in a beachfront luxury resort environment that promotes professional development and growth
• Receive competitive pay, benefits, and employee discounts within IHG Hotels and Resorts
• Be part of an inclusive, purpose‑driven culture that values creativity, mindfulness, and collaboration

About the Company

Six Senses The Palm Dubai, part of IHG Hotels and Resorts, is a sustainable luxury resort located on Dubai's iconic Palm Jumeirah. Known for its commitment to wellness, community engagement, and eco‑friendly hospitality, Six Senses creates meaningful experiences that reconnect people with themselves and the world around them. The brand is celebrated globally for its pioneering approach to sustainability, holistic wellbeing, and exceptional guest service.