Assistant Restaurant Manager-Six Senses The Palm Dubai

IHG Hotels & Resorts; Dubai; On-site; AED 60,000 - 75,000; Full time

Job summary

IHG Hotels & Resorts is seeking an Assistant Restaurant Manager for Six Senses The Palm Dubai. The role requires supporting the operation of restaurant services, focusing on exceptional product delivery and adherence to wellness standards.

Candidates should have a Bachelor’s degree in Hospitality and over three years of relevant experience in luxury hotels. Strong skills in MS Office and familiarity with hotel systems are essential for success in this role.

This position calls for leadership and the ability to ensure guest satisfaction, with a commitment to ethical operations and local laws.

Qualifications

• Minimum of three years’ experience in a similar hotel operational role.
• Familiar with food and beverage terminology and operations.
• Knowledge of hygiene codes and inventory control.

Responsibilities

• Assess and review products to remain innovative and relevant.
• Lead a team to deliver exceptional service standards.
• Carry out service recovery in response to guest complaints.
• Ensure compliance with LQA standards.

Skills

Advanced MS Office (Word, Excel, PowerPoint, Outlook)

Familiarity with OPERA and MICROS platforms

Knowledge of Food and Beverage policies

Excellent command of written and spoken English

Education

Bachelor’s degree in Hospitality, Hotel or Business Management

Job description

As Assistant Restaurant Manager I will support the efficient operation of restaurant operations to provide exceptional products and services within Six Senses brand operating standards.

Responsibilities

• Keep abreast of industry trends and practices and update knowledge and skills to improve the product and service offering.
• Constantly assess and review products and services to remain relevant, innovative and in keeping with Six Senses wellness and sustainability practices.
• Focus and support our rigorous adherence to LQA standards.
• Effectively carry out service recovery or charge our hosts to do so in the event of guest complaints.
• Inspect department and guests’ orders on a regular basis and ensuring any maintenance and product improvements are actioned within the designated time frame.
• Support on leading a team of engaged and experienced hosts to provide the Six Senses exceptional standards of service.
• Support updating guest history profile; deliver a crafted experience for all of our guests and foster a desirable place to work for all of our hosts.
• Ensure that all activities within my department are carried out ethically, honestly and within the parameters of local law.

Qualifications

To execute the position of Assistant Restaurant Manager, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I possess a minimum of a Bachelor’s degree in Hospitality, Hotel or Business Management and more than three years’ experience in a similar hotel operational role.

Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including OPERA and MICROS platforms and have knowledge on property and policies on Food and Beverage and policies on discounts/food promotion etc.

I am familiar with Food and beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory.

I have an excellent command of written and spoken English with some knowledge of the local language and customs.

The above is intended to provide an overview of the role and responsibilities for an Assistant Restaurant Manager at Six Senses The Palm Dubai. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.