Administrative Assistant - Sales Operations

Atlantis; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Atlantis Resorts in Dubai seeks an Administrative Assistant – Sales Operations to support the Sales Department with comprehensive administrative duties. You will maintain records, prepare reports, and coordinate travel and meetings to ensure smooth operations and accurate information flow across departments.

The role requires strong organization, attention to detail, and proficiency with MS Office applications.

Qualifications

• Three years of similar administrative experience in a sales support or commercial coordination role.
• Proficiency with MS Word, Excel, PowerPoint and Outlook is required.
• Experience with hotel sales systems is an advantage.

Responsibilities

• Provide comprehensive administrative support to the Sales Department.
• Coordinate schedules, meetings, and routine operational activities.
• Maintain accurate sales records, reports, files, and supporting documentation.
• Prepare presentations, spreadsheets, and business correspondence.
• Support client and partner activities with professional communication.
• Arrange travel, accommodation, and related logistics for team members.

Skills

Sales administration

Administrative support

Sales operations

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Records management

Travel coordination

Diary management

Communication

Data entry

Education

Diploma/Advanced certificate in Administrative assistance

Tools

Opera PMS

Opera Cloud

Delphi Sales and Catering

Job description

Administrative Assistant - Sales Operations Snapshot Role: Administrative Assistant - Sales Operations Location: Dubai, United Arab Emirates Industry: Hospitality Function: Administrative Support Experience: Minimum 3 years Job Type: Full-time

Position Overview: Administrative Assistant - Sales Operations in Dubai, United Arab Emirates is a Hospitality opportunity at Atlantis Resorts for an experienced administrative professional supporting a high-performing sales function. The role provides structured operational assistance across reporting, records management, travel coordination, client and partner support, departmental communication, and sales administration, allowing the commercial team to focus on revenue generation and business growth.

Job Details: Country: United Arab Emirates City: Dubai Industry: Hospitality Function: Administrative Support Salary: 6000-9000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context

The Administrative Assistant supports the Sales Department by keeping day-to-day administration accurate, organized, and responsive. Reporting to the Manager, Sales Operations and Systems, the role helps maintain reliable records, coordinate logistics, prepare reports, support meetings, and ensure communication flows effectively between the sales team and other departments. Strong execution in this position improves the efficiency of the wider sales operation by reducing administrative delays, strengthening information accuracy, and helping commercial teams remain focused on client engagement and revenue opportunities.

Key Responsibilities

• Provide comprehensive administrative support to the Sales Department.


• Coordinate departmental schedules, meetings, documentation, and routine operational activities.


• Maintain accurate sales records, reports, files, and supporting documentation.


• Prepare presentations, spreadsheets, correspondence, and other business materials as required.


• Support client and partner activities with timely coordination and professional communication.


• Arrange travel, accommodation, transportation, and related logistics for sales team members when needed.


• Monitor administrative deadlines and follow up on outstanding actions.


• Assist with preparation for internal and external meetings.


• Coordinate communication between Sales and other departments across the resort.


• Maintain confidentiality when handling commercial, client, and internal information.


• Update and organize departmental databases, trackers, and reporting tools.


• Support the preparation and distribution of sales reports and operational summaries.


• Assist with data entry and information updates in relevant hotel and sales systems.


• Help ensure that records and reports comply with company standards and internal processes.


• Manage multiple priorities while maintaining accuracy and service quality.


• Support managers with ad hoc administrative and operational requirements.


• Use Microsoft Office applications to prepare professional business documentation.


• Assist with diary management and meeting coordination where required.


• Maintain organized filing systems for electronic and physical records.


• Contribute to a responsive and efficient working environment within the sales function.

Ideal Profile

The preferred candidate has at least 3 years of experience in a similar administrative, sales support, or commercial coordination role. Strong capability in Microsoft Word, Excel, PowerPoint, and Outlook is required. Experience with Opera PMS, Opera Cloud, or Delphi Sales and Catering is an advantage, particularly within a hotel or resort sales environment. Candidates should be highly organized, proactive, and detail-oriented, with the ability to manage competing priorities and maintain accuracy during busy periods. Excellent written and verbal communication skills are essential. The role also requires discretion, professionalism, adaptability, and the confidence to work across multiple departments and stakeholder groups. Flexibility to attend regular meetings and adjust working hours according to operational needs is important.

Skills Set

• Sales administration


• Administrative support


• Sales operations


• Microsoft Word


• Microsoft Excel


• Microsoft PowerPoint


• Microsoft Outlook


• Opera PMS


• Opera Cloud


• Delphi Sales and Catering


• Records management


• Report preparation


• Travel coordination


• Meeting coordination


• Diary management


• Client support


• Partner coordination


• Data entry


• Sales reporting


• Documentation management


• Confidential information handling


• Interdepartmental communication


• Logistics coordination


• Business correspondence


• Filing systems


• Commercial administration


• Stakeholder support


• Time management


• Multitasking


• Attention to detail

Why Join Us

Atlantis Resorts offers the opportunity to build administrative and commercial expertise within a complex luxury Hospitality environment where sales support has a direct impact on business performance. The role provides exposure to hotel sales systems, client coordination, reporting, and cross-functional operations, supported by structured learning, internal mobility, and long-term career development opportunities.

About the Company

Atlantis Resorts operates Atlantis, The Palm and Atlantis The Royal in Dubai, bringing together luxury accommodation, dining, entertainment, leisure, and guest experiences at significant scale. Its commercial and support teams work across both resorts to maintain efficient operations, strengthen revenue performance, and deliver consistently high service standards.