Administrative Assistant

Belcato; Dubai; On-site; AED 45,000 - 78,000; Full time

Job summary

Belcato in Dubai is seeking a highly organised Admin Assistant to support day-to-day real estate operations. You will handle CRM administration, transaction paperwork, commission tracking, agent support, and general office administration.

This hands-on role requires accuracy and proactive follow-through; you will ensure forms are processed, CRM records are up to date, commissions are calculated and paid, and records are kept meticulously.

Qualifications

• Previous experience in real estate administration or similar administrative role.
• Excellent attention to detail to avoid transaction errors.
• Highly organised with ability to manage multiple tasks.
• Proficient with CRM systems and general office software.
• Strong written and verbal communication skills.

Responsibilities

• Process Form A and other real estate documentation.
• Keep the CRM accurate and up to date.
• Add new contacts, leads, owners, buyers, and other relevant information to the CRM.
• Ensure transaction and client information is correctly recorded.
• Monitor transactions and follow up on outstanding administrative requirements.
• Check that commission payments have been received.
• Verify that commissions are correctly calculated and paid out to the appropriate agents.
• Keep records of commission payments and transaction status.
• Support agents with administrative requirements and documentation.
• Answer incoming phone calls and direct enquiries to the appropriate person.
• Handling general office administration and data entry.
• Follow up with internal teams, agents, developers, and other parties when information or documentation is missing.
• Identify discrepancies or missing information and make sure they are resolved.
• Help maintain an organised, accurate, and efficient back-office operation.

Skills

CRM administration

Transaction paperwork

Commission tracking

Agent support

Office administration

Attention to detail

Multitasking

Communication skills

Data entry

Proactive

Tools

CRM software

Job description

We are looking for a highly organised, detail-oriented Admin Assistant to support the day-to-day operations of our real estate brokerage.

This is a hands-on role for someone who is comfortable working across CRM administration, transaction paperwork, commission tracking, agent support, and general office administration. Accuracy and follow-through are extremely important — this person will be responsible for making sure things are completed properly and don't fall through the cracks.

What You'll Be Doing

We are looking for a highly organised, detail-oriented Admin Assistant to support the day-to-day operations of our real estate brokerage.

This is a hands-on role for someone who is comfortable working across CRM administration, transaction paperwork, commission tracking, agent support, and general office administration. Accuracy and follow-through are extremely important — this person will be responsible for making sure things are completed properly and don't fall through the cracks.

• Completing and processing Form A and other real estate documentation
• Keeping the CRM accurate and up to date
• Adding new contacts, leads, owners, buyers, and other relevant information to the CRM
• Ensuring transaction and client information is correctly recorded
• Monitoring transactions and following up on outstanding administrative requirements
• Checking that commission payments have been received
• Verifying that commissions are correctly calculated and paid out to the appropriate agents
• Keeping records of commission payments and transaction status
• Supporting agents with administrative requirements and documentation
• Answering incoming phone calls and directing enquiries to the appropriate person
• Handling general office administration and data entry
• Following up with internal teams, agents, developers, and other parties when information or documentation is missing
• Identifying discrepancies or missing information and making sure they are resolved
• Helping maintain an organised, accurate, and efficient back-office operation
  

What We’re Looking For

• Previous experience in real estate administration, property administration, or a similar administrative role is preferred
• Strong attention to detail — small mistakes can create significant problems in real estate transactions
• Highly organised and able to manage multiple tasks simultaneously
• Comfortable working with CRM systems and learning new software quickly
• Strong computer skills and confidence with spreadsheets and online systems
• Good written and verbal communication skills
• Comfortable speaking with agents, clients, and external parties over the phone
• Proactive — you don't wait to be told that something is missing before following up
• Reliable and consistent with deadlines and follow-ups
• Able to work independently and take ownership of administrative tasks
• Professional, discreet, and trustworthy when handling client and financial information
  

The Person We’re Looking For

This role suits someone who likes things to be organised and completed properly.

You should naturally notice when something is missing, inconsistent, or hasn't been followed up. If a commission is expected but hasn't arrived, a CRM record is incomplete, or paperwork hasn't been submitted, you should be the person who notices it and gets it resolved.

We’re looking for someone who gets things done, rather than someone who simply waits for instructions.

Why Join Us?

You’ll be joining a growing Dubai real estate brokerage and will have a central role in keeping the business running smoothly behind the scenes.

This is an opportunity to take ownership of an important operational function and work closely with the agents and management team.

If you're organised, detail-oriented, proactive, and take pride in getting things right, we'd like to hear from you.

Apply now with your CV and a brief introduction about your experience.