Administration Coordinator - Security Regulatory Affairs

Emirates Airlines - Other locations; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Travel benefits

Flight/hotel discounts

Job summary

Emirates Group seeks an Administration Coordinator to support operations, ensure compliance with security policies, and assist in investigations and reporting. You will manage documents, SOP updates, and audit-ready records while coordinating with IT, HR, Procurement, and external suppliers to meet department requirements.

The role emphasizes risk assessment, root-cause analysis, and strong report-writing within a fast-paced aviation environment, contributing to the overall security program and

Qualifications

• 12 years of schooling or equivalent.
• 3+ years of experience in Security (General).
• Experience in Security, Airport Operations.
• Experience in supervision and root cause analysis.
• Strong report-writing skills and proficiency in computer applications.
• Fraud prevention and/or investigation experience.
• Experience conducting risk assessments and implementing mitigation measures.

Responsibilities

• Maintain documents, manuals, and records for audit purposes, ensuring information is accurate, current, and compliant with regulatory requirements.
• Support the review and update of SOPs, contracts, and other operational documentation to align with standards.
• Compile, analyze, and prepare reports for management to support safety and security of passengers, crew, cargo, aircraft, and assets.
• Record, collate, analyze, and report operational data to support administrative activities and customer feedback processes.
• Disseminate security-related information per Emirates Airline Security Programme and authorities; keep outstations informed of updates.
• Analyze quality issues, conduct root cause investigations, and propose corrective actions with QA & Administration Superintendent.
• Provide administrative and technical support including e-workflow requests, procurement coordination with internal/external stakeholders.
• Liaise with internal departments and external stakeholders to ensure timely delivery of services.

Skills

Security operations

Root cause analysis

Report writing

Stakeholder coordination

Education

12 years schooling

Tools

Microsoft Office

e-workflow systems

Job description

Job description

Job Purpose

At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a Security Coordinator and experience a fast‑paced, multicultural environment where your ideas and expertise will help shape the future of aviation. Here, you’ll grow alongside professionals from diverse backgrounds, contributing to our shared success and making your mark on a global stage.

As an Administration Coordinator, you will provide a support service to operation related issues in order to ensure compliance and consistency with security policies, the Airline Security Program (ASP) and Security Management System (SEMS). Collate record, analyse and assist in investigating, alerting and reporting all irregularities that may result in the non-conformity of the organizations Security Policy.

In this role, you will:

• Maintain documents, manuals, and records for audit purposes, ensuring all information is accurate, current, and compliant with regulatory requirements.
• Support the review and update of Standard Operating Procedures (SOPs), contracts, and other operational documentation to ensure alignment with business and regulatory standards.
• Compile, analyze, and prepare reports for management to support the safety and security of passengers, crew, cargo, aircraft, and company assets.
• Record, collate, analyze, and report operational data to support administrative activities, customer complaints, and customer compliments processes.
• Disseminate security-related information in accordance with the Emirates Airline Security Programme and the requirements of aviation security regulatory authorities, including ICAO, IATA, GCAA, TSA, and other relevant bodies. Ensure outstations remain informed of updates, policy changes, and new security guidelines.
• Analyze and review quality-related issues, including performance gaps, non-conformities, audit findings, and third‑party audit results. Conduct root cause investigations and provide recommendations for corrective and preventive actions to the Quality Assurance & Administration Superintendent.
• Provide administrative and technical support to the department, including raising and managing e‑workflow requests, monitoring procurement activities, verifying purchases, and coordinating with internal stakeholders such as IT, HR, Procurement, and external suppliers to meet departmental requirements.
• Liaise with internal departments and external stakeholders to ensure the timely delivery of services, resources, and operational support required for the smooth functioning of the department.

Qualification

To be considered for the role, you must meet the below requirements:

• 12 years of schooling or equivalent.
• 3+ years of experience in Security (General).

You'll have an edge if you have:

• Experience in Security, Security (General), and Airport Operations.
• Experience in the aviation industry.
• Experience in supervision and root cause analysis.
• Strong report‑writing skills and proficiency in computer applications.
• Fraud prevention and/or investigation experience.
• Experience conducting risk assessments and implementing mitigation measures.

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers.

Salary & benefits

Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.