Activity Specialist

Sharaf Retail; Dubai; On-site; AED 34,000 - 55,000; Full time

Job summary

Sharaf Retail in Dubai invites energetic individuals to join Adventure Zone as an Activity Specialist. You will deliver engaging in-store activities for families, guide participants through instructions, and ensure a safe, fun environment while supporting daily operations.

We seek candidates with high energy, a positive attitude, and a track record in customer service or entertainment. Flexible shifts, weekend availability, and teamwork are essential to create memorable guest experiences in a

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, entertainment, hospitality, or sports/recreation is an advantage.
• Experience with children or family entertainment preferred.
• Flexible to work shifts, weekends, and public holidays.
• High energy and positive attitude.
• Teamwork and cooperation.
• Awareness of safety procedures.
• Ability to follow instructions and procedures.
• Problem-solving and quick response ability.
• Physical stamina and active work capability.
• Time management and reliability.
• Enthusiastic and engaging personality.

Responsibilities

• Deliver daily in-store activities according to operational guidelines.
• Guide customers through activity instructions, rules, and participation.
• Ensure activities run smoothly, safely, and on schedule.
• Assist in setting up and closing activity areas daily.
• Maintain a fun, engaging, and energetic environment at all times.
• Provide friendly and helpful service to all customers and participants.
• Assist guests with questions, instructions, and activity support.
• Ensure customers have a positive and enjoyable experience.
• Maintain a welcoming and professional attitude at all times.
• Support customer flow and reduce waiting time during peak periods.
• Follow all safety procedures and ensure safe participation in activities.
• Monitor customers to prevent accidents or misuse of equipment.
• Conduct basic safety checks of activity areas and equipment.
• Report incidents, damages, or hazards to supervisors immediately.
• Adhere to company policies and operational standards.
• Ensure activity areas are clean, organized, and ready for operation.
• Assist in maintaining equipment and activity materials.
• Support setup for promotions, events, and special activities.
• Help manage customer flow during busy periods.
• Support basic stock handling related to activity materials.
• Work closely with Activity Supervisors and Senior Activity Specialists.
• Follow instructions and support team members during operations.
• Contribute to a positive, cooperative, and energetic team environment.
• Participate in training and skill development sessions.

Skills

High energy

Positive attitude

Teamwork

Awareness of safety procedures

Follow instructions

Problem-solving

Time management

Reliability

Engaging personality

Education

High school diploma or equivalent

Job description

Roles and responsibilities

The Activity Specialist is responsible for delivering safe, fun, and engaging activities for customers while ensuring a positive overall experience. The role focuses on guiding participants, supporting daily activity operations, maintaining safety standards, and contributing to a high-energy, family-friendly entertainment environment.

1.Activity Delivery

• Facilitate and deliver daily in-store activities according to operational guidelines.
• Guide customers through activity instructions, rules, and participation.
• Ensure activities run smoothly, safely, and on schedule.
• Assist in setting up and closing activity areas daily.
• Maintain a fun, engaging, and energetic environment at all times.

Customer Experience

• Provide friendly and helpful service to all customers and participants.
• Assist guests with questions, instructions, and activity support.
• Ensure customers have a positive and enjoyable experience.
• Maintain a welcoming and professional attitude at all times.
• Support customer flow and reduce waiting time during peak periods.

Safety & Compliance

• Follow all safety procedures and ensure safe participation in activities.
• Monitor customers to prevent accidents or misuse of equipment.
• Conduct basic safety checks of activity areas and equipment.
• Report incidents, damages, or hazards to supervisors immediately.
• Adhere to company policies and operational standards.

Operations Support

• Ensure activity areas are clean, organized, and ready for operation.
• Assist in maintaining equipment and activity materials.
• Support setup for promotions, events, and special activities.
• Help manage customer flow during busy periods.
• Support basic stock handling related to activity materials.

Teamwork

• Work closely with Activity Supervisors and Senior Activity Specialists.
• Follow instructions and support team members during operations.
• Contribute to a positive, cooperative, and energetic team environment.
• Participate in training and skill development sessions.

Qualifications

• High school diploma or equivalent.
• Previous experience in customer service, entertainment, hospitality, or sports/recreation is an advantage.
• Experience working with children or family entertainment environments preferred.
• Flexible to work shifts, weekends, and public holidays.
• High energy and positive attitude
• Teamwork and cooperation
• Awareness of safety procedures
• Ability to follow instructions and procedures
• Problem-solving and quick response ability
• Physical stamina and active work capability
• Time management and reliability
• Enthusiastic and engaging personality

Join Our Adventure Zone Team

Are you energetic, customer-focused, and passionate about creating fun and memorable experiences?

Join Adventure Zone as an Activity Specialist and be part of a dynamic team where every day brings new opportunities to engage with customers, deliver exciting activities, and create a safe and enjoyable environment for families and guests.

We are looking for enthusiastic individuals who enjoy working with people, are comfortable in an active environment, and take pride in delivering excellent customer experiences.