Recreation Attendant

Saadiyat Rotana Resort & Villas; Abu Dhabi; On-site; AED 45,000 - 78,000; Full time

Job summary

Saadiyat Rotana Resort & Villas is seeking a Recreation Attendant to ensure the health club and pools are clean, safe, and guest-ready. You will assist guests, lead facility tours, and support the front-of-house team in delivering exceptional service in a fast-paced hotel environment.

The role requires swimming ability, English communication, and a proactive, customer-focused mindset to thrive in a multicultural team setting and deliver memorable guest experiences.

Qualifications

• Diploma or vocational training in sports/leisure is preferred.
• Ability to swim is a must.
• Good command of English and good interpersonal abilities are an advantage.

Responsibilities

• Keep health club areas, pools, and sun lounges clean and well-maintained.
• Assist guests on arrival to Bodylines and provide tours of the facility.
• Support cleaning of all areas of operation and help with guest requests.
• Handle guest complaints promptly and report to supervisors.
• Maintain high personal hygiene standards and teamwork with colleagues.

Skills

Guest service

Teamwork

Adaptability

Taking Responsibility

Recognising Differences

Customer Focus

Ability to Swim

English proficiency

Education

Diploma or vocational training in sports/leisure field

Job description

We are currently looking for dynamic, and self motivated Recreation professionals who want to move their careers forward.

As a Recreation Attendant you are responsible to ensure that all health club area responsibilities are carried out in an efficient and timely manner and your role will include key responsibilities such as:

• Ensure swimming pools (main & children’s pool) and the complete health club area is clean at any times and report any maintenance
• Ensure the sun lounges are clean and free of any debris during the operation
• Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning
• Provide guest assistance on arrival to Bodylines
• Assist with the cleaning of all areas of the operation
• Assist with potential new members, giving a complete tour of the facility and being fully conversant with all prices and facility details of the club
• Check constant on the changing rooms and ensure that they are clear of litter, used towels, etc.
• Report any guest complaints to Superiors immediately
• Observe high standards of personal hygiene

Education, Qualifications & Experiences

You should ideally have a diploma or vocational training in the sports / leisure field with preferable previous work experiences within a hotel. Ability to swim is a must. Physically fit and able to work long hours in an outside environment are essentials. Good command of English and good interpersonal abilities are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven with good guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies

• Understanding the job
• Teamwork
• Taking Responsibility
• Recognising Differences
• Adaptability
• Customer Focus