Account Manager — Tax, Audit & Compliance
2-4
Dubai
Full-Time
Company Overview
Finanshels is UAE’s AI-powered finance back office for SMEs. We help founders gain peace of mind, financial clarity, and operational control through technology-driven accounting, tax, and compliance solutions. As a fast-growing fintech company, we are committed to delivering exceptional compliance standards and proactive financial support to our clients across the UAE.
Role Overview
We are looking for a highly responsible and detail-oriented Account Manager to lead our Tax and Audit & Compliance departments. The ideal candidate will be accountable for managing UAE tax compliance, audit coordination, books clean-up engagements, and overall portfolio compliance health.
This role requires strong leadership, ownership mentality, and deep knowledge of UAE taxation and compliance regulations. The candidate will be responsible for ensuring zero-penalty outcomes for clients while building scalable systems, improving team performance, and maintaining high-quality service delivery.
1. UAE Tax Compliance & Penalty Prevention
- Manage and oversee all UAE tax compliance activities including:
- VAT Filing
- Corporate Tax Filing
- Excise Tax Compliance
- Related FTA obligations
- Ensure timely and accurate submissions across the client portfolio.
- Maintain and monitor a live compliance tracker for all client deadlines.
- Review and approve all high-risk filings before submission.
- Handle:
- FTA correspondence
- Tax audits
- Voluntary disclosures
- Penalty disputes
- Proactively identify compliance risks and elevate concerns before deadlines.
- Take ownership of compliance quality and ensure penalty-free outcomes.
- Oversee audit and liquidation engagements in collaboration with external audit partners.
- Manage books clean-up engagements from initiation to final sign-off.
- Ensure timely completion of financial reconciliations and audit deliverables.
- Coordinate effectively between internal teams and external audit partners.
- Ensure all deliverables meet Finanshels quality standards before client submission.
- Monitor engagement timelines and ensure SLA adherence.
- Lead and manage:
- 4 Team Leads
- Approximately 25 team members
- Conduct:
- Weekly team reviews
- Compliance audits
- Performance discussions
- Quality checks
- Develop and implement SOPs for all compliance workflows.
- Ensure operational processes are standardized and documented.
- Support hiring, onboarding, training, and employee development.
- Foster a high-performance, accountability-driven culture.
- Build scalable systems that reduce dependency on manual supervision.
4. Client Relationship Management
- Serve as the primary escalation point for key client accounts.
- Communicate compliance deadlines, regulatory updates, and risks clearly to clients.
- Build strong long-term client relationships through proactive support.
- Ensure high levels of client satisfaction and retention.
- Anticipate client compliance concerns before they become issues.
5. Process Improvement & Quality Assurance
- Continuously improve:
- VAT filing processes
- Corporate Tax workflows
- Audit coordination procedures
- Books clean-up systems
- Implement review mechanisms, quality controls, and compliance checklists.
- Track and report key operational metrics including:
- Turnaround time
- Filing accuracy
- Error rates
- Penalty incidents
- Identify automation opportunities to improve efficiency and reduce manual effort.
Required Skills and competencies
Technical Skills
- UAE VAT filing and compliance
- UAE Corporate Tax regulations and filing
- FTA audit handling and voluntary disclosures
- Audit coordination and partner management
- Books clean-up and reconciliation oversight
- Knowledge of UAE liquidation processes
- SOP creation and compliance workflow design
- Hands-on experience with:
Leadership & Soft Skills
- Strong leadership and team management capabilities
- Excellent communication and stakeholder management skills
- Ability to work under pressure and meet strict deadlines
- Strong analytical and problem-solving skills
- Ownership mindset with proactive decision-making
- Attention to detail and high accountability
- Ability to build scalable operational systems
Qualifications
Required
- Bachelor’s degree in Accounting, Finance, or a related field
- Minimum 2–3 years of experience in a team leadership role
- Hands-on UAE VAT and Corporate Tax filing experience
- Experience managing teams of 10+ employees
- Experience coordinating with external audit partners
- Familiarity with UAE FTA processes and compliance regulations
Preferred
- ACCA, CPA, CA, or equivalent professional qualification
- Experience in a UAE accounting firm or finance outsourcing company
- Exposure to liquidation and deregistration engagements
- Experience creating and implementing SOPs