Account Manager

Careers at UAE; United Arab Emirates; Hybrid; AED 180,000 - 300,000; Full time

Job summary

Hyve Group Ltd is seeking an Account Manager to drive revenue within assigned retail tech accounts across the UAE. You will identify, pursue and close opportunities, manage relationships, and ensure outstanding customer experiences from prospect through event execution.

The ideal candidate has 4+ years in consultative sales (events/ SaaS), a track record of meeting targets, CRM proficiency and strong cross-functional collaboration.

Qualifications

• 4+ years of consultative sales experience in events or SaaS.
• Experience selling client-centric sponsorships in Retail/Tech.
• Proven track record of achieving monthly/quarterly/annual sales targets.
• Experience using a CRM to manage sales pipeline and forecast revenue.

Responsibilities

• Meet and exceed individual and team sales targets.
• Identify, prospect, and close opportunities.
• Manage and build relationships within assigned accounts of large tech providers.
• Respond to customer inquiries quickly and prioritise activities across stages of the sales process.
• Utilise CRM to track and report account activity accurately and timely.
• Be obsessive about customer experience from prospect through event execution.
• Collaborate with other sales team members and departments.
• Stay informed on industry trends and engage with the larger retail tech industry.

Job description

Account Manager

About Hyve

We believe that when people come together, powerful things happen. Hyve Group Ltd connects global industry communities through unmissable events, online networking platforms, and hyper-productive meeting programmes.

Our decades of experience put us at the heart of industries, and we are committed to using our influence to shape innovation and drive progress across our customer communities.

Our market-leading portfolio of global brands includes Shoptalk, Spring Fair, Africa Oil Week, Bett, Mining Indaba, and Retail Meetup.

#LifeAtHyve

At Hyve, we are driven by our values: brilliant work, fresh thinking, rich connections, and collective buzz. In practice, this means we value quality, work with passion, celebrate uniqueness, and are our best when we work together.

We value a diverse team and are committed to employing individuals from all backgrounds and creating a culture based around belonging.

Our hybrid working model ensures we respect our peoples’ work/life balance.

Human connections are our speciality, and we offer a jam-packed calendar of social events, inclusion workshops, and professional development opportunities to make sure #LifeAtHyve is always fulfilling and exciting.

Key Responsibilities

• Meet and exceed individual and team sales targets
• Identify, prospect, and close opportunities
• Manage and build relationships within assigned accounts of large tech providers
• Respond to customer inquiries quickly and prioritise activities with customers at different stages in the sales process
• Utilise our CRM to track and report account activity accurately and in a timely manner
• Be obsessive about customer experience from prospect through event execution
• Work collaboratively with other sales team members and other departments
• Stay informed on industry trends and engage with the larger retail tech industry

Skills Required

• Have 4+ years of consultative sales experience, ideally in events, digital media, insights, or SaaS
• Sales experience in the Retail and Tech space
• Experience selling client centric sponsorships
• Proven record of negotiation/sales in bouquet selling of large deals and reaching monthly/quarterly/annual sales targets and ensuring all KPI's are achieved. Including but not limited to call stats, meetings and pipeline newness
• Know-how and passion for nurturing cross functional relationships and developing new business via account mapping
• Experience working within a CRM managing a sales pipeline and accurately forecasting sales revenue
• Agile and ability to multi-task - everyday is not the same and have the ability to pivot and prioritize different projects
• Smart and a quick learner who is comfortable in a fast-paced, high growth, entrepreneurial environment
• For a launch event we need a team of self-starters who are comfortable (and enjoy!) the challenge of operating in the "grey" at times!
• Language skills beneficial but not essential particularly Italian, French and Arabic