Account Growth Manager

Dubizzle Group; Dubai; On-site; AED 220,345 - 293,793; Full time

Benefits offered by this job

Competitive tax-free salary

Comprehensive health insurance

Annual air ticket allowance

Employee discounts

Rewards & recognitions

Learning & development

Job summary

Dubizzle Group is seeking a Growth Manager for Bayut & dubizzle Property in Dubai. The role involves improving client account health, credit utilization, and ensuring client satisfaction through strategic engagement and analytics.

The ideal candidate will have at least a Bachelor’s degree and 3+ years of relevant experience in business development or consulting. The position offers a competitive tax-free salary and comprehensive benefits in a multicultural work environment.

Qualifications

• Minimum 3 years of experience in business development, consulting, analytics or strategy.
• Proficient in developing data-driven account plans.
• Strong analytical mindset with the ability to interpret complex data.

Responsibilities

• Monitor client portfolios for growth opportunities and risks.
• Support Account Managers in client engagement strategies.
• Build relationships with internal teams to enhance client value.

Skills

Business development

Analytical skills

Customer success best practices

Microsoft Excel

Communication skills

Strategic thinking

Education

Bachelor’s degree

Job description

As a Growth Manager – Bayut & dubizzle Property, you will be responsible for helping real estate agency clients maximise the value they receive from their Bayut contracts by improving account health, credit utilisation, content completeness, product adoption and client ROI.

Client Account Health and Retention Readiness

• Monitor assigned client portfolios to identify early signs of under‑utilisation, declining engagement, weak account health, churn risk or downgrade risk.
• Work closely with Account Managers to understand client goals, pain points, satisfaction levels and renewal risks.
• Support the creation and execution of account‑level action plans for at‑risk clients.
• Help ensure clients are prepared for renewal conversations through improved usage, clearer value realization and timely issue resolution.
• Maintain visibility on client risks, blockers, open actions and follow‑ups.

Credit Utilisation, Product Adoption and Content Completeness

• Track whether clients are using their contracted credits effectively and flag cases of low, inefficient or misaligned usage.
• Support Account Managers and clients in improving adoption of Bayut visibility products such as Signature and Hot.
• Identify content gaps where client inventory is missing or underrepresented on Bayut, especially versus competitor platforms.
• Coordinate follow‑ups to improve listing coverage, product usage and overall client value from the platform.
• Escalate repeated usage, adoption or content blockers to the Head of Growth and relevant internal teams.

Client Value, ROI and Growth Opportunity Support

• Partner with Account Managers to prepare client‑friendly value narratives before key client meetings, business reviews or renewal discussions.
• Translate client usage, lead performance, product adoption and content coverage into clear recommendations and next steps.
• Highlight what is working well for the client, where performance can improve and what actions can help them receive better value from Bayut.
• Identify high‑potential clients who may be ready for stronger product adoption, package expansion or upgrade conversations.
• Share qualified growth opportunities with Account Managers and Sector Heads in a structured and timely manner.

Sales Partnership, Operating Discipline and Feedback Loop

• Build strong working relationships with Account Managers, Sector Heads and Sales leadership to support client retention and growth.
• Participate in regular account reviews to discuss client health, risks, opportunities, meeting outcomes and next steps.
• Maintain accurate client meeting notes, agreed actions, risk reasons, opportunity signals and follow‑ups in relevant trackers or CRM systems.
• Follow Growth team SOPs for client reviews, content gap tracking, credit utilisation follow‑ups, risk escalation and renewal readiness.
• Share recurring client feedback, objections, blockers and success stories with the Head of Growth and relevant internal stakeholders.

Qualifications

• A minimum of Bachelor’s degree.
• A valid UAE license is required.
• 3+ years of proven experience in business development, consulting, analytics or strategy.
• Experience in developing strategies to increase utilisation, engagement and satisfaction.
• Proficient in Microsoft Excel.
• Ability to develop and implement data‑driven account plans focusing on revenue growth and retention.
• Proficiency in analysing complex client accounts, leveraging data and using metrics to identify growth opportunities and optimise client strategies.
• Understanding of customer success best practices, including proactive issue resolution, retention tactics and churn prevention.
• Strong analytical skills.
• Excellent coordination and communication skills to effectively work with Account Managers and internal stakeholders.
• A strategic thinker who can align account management efforts with broader business objectives.
• Analytical mindset. Comfortable with data, able to analyse complex information and use insights to drive client decisions and account strategies.
• Invested in client success, with a genuine desire to understand their needs and provide tailored solutions that add value.

Benefits

• A fast paced, high performing team.
• Multicultural environment with over 60 different nationalities.
• Competitive tax‑free salary.
• Comprehensive health insurance.
• Annual air ticket allowance.
• Employee discounts at multiple vendors across the emir>
• Rewards & recognitions.
• Learning & development.

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.