Account Executive

Towers Watson India Pvt. Ltd; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Towers Watson India Pvt. Ltd in Dubai seeks an experienced client relationship professional to manage marine hull insurance accounts and deliver tailored service solutions.

You will identify primary budget holders, maintain active relationships, and apply industry knowledge to structure and place insurance programs. Focus is on growing the portfolio, negotiating with markets, and ensuring contract certainty with FCA-aligned processes while delivering high levels of client service across

Qualifications

• Relevant Marine Hull insurance market and industry experience
• Preferably educated to a degree level or relevant industry experience
• Preferably with professional qualifications of ACII or similar

Responsibilities

• Understand the clients business needs and look for solutions to deliver those needs through ongoing service
• Identify primary budget holders and decision makers within clients; establish and maintain active relationships
• Provide technical industry and subject matter expertise where required
• Determine appropriate solutions structure, price and placement strategies that meet the clients needs
• Grow existing portfolio by identifying new opportunities from existing ones
• Negotiate optimum claims resolution with market and client by applying in-depth technical and market knowledge
• Produce collection documents and collect funds from the market and pay funds to the client
• Deliver high levels of client service in line with SOPs for client activity
• Proactively develop appropriate solutions and proposals for clients to ensure optimum client retention
• Support relationships with underwriters in London and international markets

Skills

Client relationship management

Negotiation and influencing

Strong communication

Strategic account development

Insurance market knowledge

Relationship building

Education

Degree level education

ACII or similar qualification

Tools

Willis Towers Watson products

Job description

The Role

• Performance Objectives Client Relationship Management Understand the clients business needs and look for solutions to deliver those needs through the provision of ongoing service
• Identify primary budget holders and decision makers within clients establish and maintain active relationships with these people
• Provide technical industry and subject matter expertise where required
• Determine appropriate solutions structure price and placement strategies that meet the clients needs
• Grow existing portfolio by identifying new from existing opportunities
• Negotiate optimum claims resolution with market and client by applying in-depth technical and market knowledge Broke client claims according to set targets
• Produce collection documents and collect funds from the market and pay funds to the client
• Work closely and maintain strong working relationships with the team and market contacts as required
• Ensure compliant processing of contracts as per FCA and contract certainty requirements
• Deliver high levels of client service in line with the standard operating procedures for client activity
• Proactively develop appropriate solutions and proposals for clients to ensure optimum client retention rates
• Brokering Ability to understand a client or prospect s business situations opportunities problems and key issues
• Ability to manage relationships and negotiate placement with the insurance market
• Prepare client and prospect presentations considering the impact of client profitability
• Support relationships with underwriters in London and international markets

Qualifications

• Relevant Marine Hull insurance market and industry experience
• Preferably educated to a degree level or relevant industry experience
• Preferably with professional qualifications of ACII or similar

Skills

• Proven track record of delivering high levels of client service
• Strong practical knowledge of strategic account development and appropriate tools to achieve this aim
• Experienced knowledge of insurance globally in order to deal effectively with client needs
• Intermediate knowledge of Willis Towers Watson products and services and how these compare to competitor offerings
• Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists
• Strong communication, negotiation and influencing skills