Access Control Officer

Wynn Al Marjan Island; Abu Dhabi; Presencial; AED 134 000 - 201 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare

Leave policy

Incentives

Colleague benefits

Resumo da oferta

Wynn Al Marjan Island seeks an Access Control Operations professional to manage daily desk duties, process access requests, issue credentials, and monitor doors and alarms. You will update records, support audits, and coordinate with Facilities, IT, and contractors to resolve access issues while protecting confidential information.

The role requires knowledge of Genetec, credential management, and visitor handling, with a focus on accuracy, compliance, and timely handovers across shifts in a

Qualificações

• High school diploma or equivalent with security-related training preferred.
• Experience in security operations and access control administration.
• Knowledge of Genetec, credential management, and visitor handling advantageous.

Responsabilidades

• Manage daily access control desk operations and process access requests.
• Coordinate credential issuance, encoding, activation, and deactivation.
• Monitor doors, alarms, and events; review logs and system alerts.
• Maintain accurate records and handovers; support audits and investigations.
• Assist with recruitment-related tasks and cross-department support as needed.

Conhecimentos

Genetec

Access control

Security operations

Credential management

Audits

Reporting

Formação académica

High school diploma

Security/Facilities certificate

Ferramentas

Genetec

CCTV systems

Alarm monitoring

Descrição da oferta de emprego

Access Control Operations

Manage daily access control desk operations including approved access request processing credential issuance encoding updates deactivation temporary passes access group assignment and accurate recordkeeping in accordance with approved access control procedures Verify identity approvals authorization levels Access level requirements and supporting documentation before issuing or modifying access Administer user profiles access levels schedules readers alarms access events and related system records within Genetec and approved security platforms Monitor door status alarms access events reader activity card validity access permissions and system alerts elevate faults unusual activity lost found cards or urgent access concerns promptly Assist with initial system checks door status verification alarm checks reader testing access group validation and functionality checks before escalation where required Review access logs exception reports and system activity to support investigations audits management reporting and access review requirements Coordinate with Security IT P amp C Facilities contractors and system integrators to resolve access-related matters while protecting confidential security information Maintain accurate audit-ready records and complete clear shift handovers to ensure pending access matters are recorded followed up and communicated

Cross-Department Support

Support Security divisions during operational requirements investigations emergencies special events training and access control awareness activities Provide clear guidance to users on access procedures card usage lost card reporting and access request requirements

About Wynn Al Marjan Island's Benefits

We offer an attractive salary paid in Dirhams AED the local currency of the UAE In addition we offer an excellent leave policy a healthcare package incentive programs and other colleague benefits The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts among the most renowned and celebrated brands in the global hospitality industry

Required

Required: High school diploma or equivalent. Preferred: Certificate or diploma in Security, Business Administration, Facilities Management, IT, or a related field; training in Genetec, access control, credential management, or security systems is advantageous. Required: 1 3 years experience in security operations, access control administration, facilities operations, customer service, or a similar operational environment. Preferred: Practical experience with Genetec, access control administration, credential encoding, visitor management, key management systems, ANPR System, CCTV, alarm monitoring, BMS, audits, reporting, and confidential security records. Strong working knowledge of access control operations, including cardholder profiles, credentials, access levels, access groups, schedules, temporary access, and access removal. Ability to apply the Access Control levels by matching approved access to the correct individual, department, role, area, door group, schedule, and authorization level. Working knowledge of Genetec, credential management, key management, visitor management, alarms, door events, access logs, and basic troubleshooting/escalation processes. Knowledge of credential encoding processes, including assignment, activation, replacement, validity testing, and alignment with approved access profiles. Able to review access requests carefully, identify missing approvals or incorrect access levels, and elevate exceptions before access is assigned. Knowledge of ANPR systems used to identify vehicles, validate approved vehicle access, support barrier/gate access control, and assist with vehicle movement records when required. Ability to generate and review system reports, including access logs, vehicle access records, alarm/event reports, user activity reports, and shift handover records, to support investigations, audits, management review, and confidential security reporting. Strong interpersonal skills to build relationships with candidates and internal stakeholders Ability to handle multiple recruitment processes simultaneously Ability to lead and mentor a team Strong problem-solving skills to address challenges and improve processes Flexibility to adapt to changing priorities and recruitment needs knowledge of local labor laws and regulations An understanding of recruitment best practices and current trends in talent acquisition