5-Star F&B Service Attendant — Dubai (Hybrid)

Accor Group; Dubai; Hybrid; AED 33,000 - 56,000; Full time

Job summary

Grand Mercure Dubai City, part of the Accor hospitality network, is seeking a friendly Food and Beverage Service Attendant to support restaurant operations in Dubai. You will deliver attentive service, welcome guests, and respond to preferences to ensure a high-standard dining experience.

The role emphasizes guest satisfaction, teamwork, and adherence to service standards. Ideal candidates communicate well in English, have basic F&B knowledge, and demonstrate professional presentation and a

Qualifications

• Proficiency in the English language.
• Basic knowledge of food and beverage products and restaurant service.
• Good communication skills and the ability to interact professionally with guests.
• Strong customer service abilities and a guest-focused approach.

Responsibilities

• Welcome guests warmly and provide attentive, professional food and beverage service in accordance with hotel standards.
• Understand guest preferences and update relevant guest profiles to support personalised service.
• Anticipate guest requirements and respond promptly to requests throughout the dining experience.
• Present restaurant menus proactively and assist guests with information about available food and beverage selections.
• Maintain detailed knowledge of restaurant menus, daily specials, and available dining offers.
• Demonstrate familiarity with beverage service procedures, appropriate glassware, and suitable garnishes.
• Serve and clear food and beverage items efficiently while respecting guest comfort and dining preferences.
• Maintain a courteous, discreet, and professional approach during all guest interactions.
• Identify potential service concerns and seek assistance before they affect the guest experience.
• Support the achievement of guest satisfaction objectives through consistent service quality and attention to detail.

Skills

English language proficiency

Guest service orientation

Communication skills

Teamwork

Job description

Grand Mercure Dubai City, part of the Accor hospitality network, is seeking a friendly Food and Beverage Service Attendant to support restaurant operations in Dubai. You will deliver attentive service, welcome guests, and respond to preferences to ensure a high-standard dining experience.

The role emphasizes guest satisfaction, teamwork, and adherence to service standards. Ideal candidates communicate well in English, have basic F&B knowledge, and demonstrate professional presentation and a