5-Star Dining Waiter/Waitress — Banquets & Catering

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 36,000 - 58,000; Full time

Benefits offered by this job

Healthcare package

Life insurance

Incentive programs

Other employee benefits

Job summary

Wynn Al Marjan Island is seeking a Waiter/Waitress-Catering & Banquets to join the resort’s Food & Beverage team. The role focuses on delivering a personalized dining experience while maintaining high service standards.

Ideal candidates have 2+ years in a 5-star setting, strong English and additional language skills, and a solid understanding of hygiene standards. Training includes using POS systems and delivering impeccable guest service.

Qualifications

• Minimum of 2 years’ experience in a 5-star hotel or equivalent restaurant.
• Fluent spoken English and one other language for guest demographics.
• Knowledge of food safety and hygiene standards is a plus.
• Customer service orientation with strong communication and interpersonal skills.

Responsibilities

• Greet guests warmly and provide an engaging, personalized dining experience.
• Present menus, offer recommendations, and answer questions about food and beverages.
• Take accurate orders and ensure timely delivery of all items.
• Anticipate guest needs, check on satisfaction, and provide proactive service.
• Handle guest concerns or special requests with professionalism and efficiency.
• Set up, maintain, and clear tables according to outlet standards.
• Serve food and beverages with precision and etiquette.
• Maintain cleanliness and organization of the dining area and service stations.
• Support opening, closing, and shift-change procedures.
• Follow SOPs related to service flow and guest engagement.

Skills

Customer service

Multitasking

Communication skills

Team player

English fluency

Other language knowledge

Education

Secondary school diploma or equivalent

Tools

MS Office

POS Software

Job description

Wynn Al Marjan Island is seeking a Waiter/Waitress-Catering & Banquets to join the resort’s Food & Beverage team. The role focuses on delivering a personalized dining experience while maintaining high service standards.

Ideal candidates have 2+ years in a 5-star setting, strong English and additional language skills, and a solid understanding of hygiene standards. Training includes using POS systems and delivering impeccable guest service.