[2025/122] - Technical Support Officer

Global Air Navigation Services L.L.C.; Abu Dhabi; On-site; AED 111,600 - 167,400; Full time

Job summary

A leading air navigation services provider in the United Arab Emirates is seeking a project coordinator to support project teams by managing documentation and facilitating technical meetings. Responsibilities include preparing and maintaining project trackers, documenting meeting minutes, and assisting in the development of RFP documents. Ideal candidates should have a higher diploma, project management certification, and at least 2 years of project delivery experience. Proficiency in English is required, knowledge of Arabic is preferred.

Qualifications

• 2 years’ experience in a project delivery environment.
• Experience developing project documents preferred.
• Project management qualification (AMP, PMP) preferred.

Responsibilities

• Prepare project-related documents to support activities.
• Arrange and participate in technical meetings to capture discussions.
• Maintain a project tracker to identify deliverables and milestones.

Skills

Project documentation management

Meeting facilitation

Risk management

Technical input

Document control

English proficiency

Knowledge of Arabic

Education

Higher diploma or equivalent

Tools

Project management software

Job description

To support the project team with the delivery of change into the operation, specifically by managing project documentation, maintaining risk registers, monitoring trackers, capturing minutes of meetings, preparing presentations and providing technical input to projects

Duties, Responsibilities and Accountabilities

• Prepare project related documents as directed by Project Manager to support project activities
• Arrange technical meetings for the Project Manager to facilitate project interactions
• Participate in technical project meetings to ensure discussions are comprehensively captured
• Prepare and disseminate minutes of the meetings to all relevant parties to ensure they are kept up to date with the action points and project progress
• Maintain project tracker to identify achievement of deliverables and milestones and ensure any shortfalls are highlighted in a timely manner
• Collect and collate information to support the Project Manager in preparing RFP documents
• Establish and maintain a robust document control process to ensure all versions of the project related documentation are stored in an easily retrievable manner
• Perform other duties delegated by the line manager from time to time to support departmental activities
• Safety responsibilities and accountabilities of this position are detailed in the Safety Management Manual of the organization. The Job holder is required to maintain awareness and knowledge in relation to their safety responsibilities associated with their job function

Educational Qualification :

• Higher diploma or equivalent preferred

Professional Certifications:

• Project management qualification such as AMP, PMP etc. preferred

Experience:

• 2 years’ experience of working in a project delivery environment
• Experience of developing project documents preferred

Special Technical Skills :

• English language proficiency required. Working knowledge of Arabic preferred
• Knowledge of project management processes preferred