Bank jobs in United States

To manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client‑focused culture that will enable high‑quality service to all customers.

• Strategic Leadership and Team Development: Provide strategic direction to align with organizational goals, implement performance management systems, oversee training programs and foster a culture of continuous improvement.
• Operational Excellence and Compliance: Ensure adherence to regulatory requirements, manage resources effectively, streamline processes and mitigate risks while maintaining compliance and operational efficiency.
• Customer and Business Growth Focus: Develop strategies to enhance customer satisfaction, analyze market trends for growth opportunities and represent the branch in high‑level engagements to achieve financial and performance targets.

• National Diploma (NQF6 FAIS recognized qualification)

• Extensive experience in Personal and Private Banking, including managing client relationships, delivering tailored banking solutions and meeting diverse client needs.
• 57 years of proven front‑line banking experience with expertise in client interactions, transaction management, compliance and resolving complex queries.
• Strong knowledge of retail and business banking products, cross‑selling strategies and advising clients on achieving financial goals through tailored solutions.
• Experienced in leading and managing sales teams, including setting targets, driving performance, coaching and implementing sales strategies to achieve organizational objectives.

• Articulating Information & Providing Insights
• Challenging Ideas & Convincing People
• Following Procedures
• Generating Ideas
• Making Decisions & Producing Output
• Showing Composure
• Understanding People

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Client Acceptance & Review
• Customer Understanding (Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)

Remote Work: No

Employment Type: Full‑time

Key Skills: Financial Services, Customer Service, Loan Applications, Customer Questions, Financial Needs, Bank Products, Customer Transactions, Communication, Customer Relationships, Sales Activities, Referral Goals, NMLS, Problem Resolution, Sales Goals, Account Opening

Experience: years

Vacancy: 1