World-Class Lodge Lead (Relief Manager)

HotelJobs; Hoedspruit; On-site; ZAR 240,000 - 360,000; Full time

Job summary

HotelJobs is seeking a Relief Lodge Manager for a Luxury Game Lodge near Hoedspruit to partner with the Lodge Manager and anchor operations in their absence. You will work across all lodge departments and lead teams to consistently exceed guest expectations with a world-class experience.

Key duties include upholding brand standards, Front of House leadership, room checks, inductions, hosting, month-end duties, and ensuring health and safety protocols.

Qualifications

• Grade 12 (Matric) is required.
• Formal hospitality qualification is required.
• At least 5 years in anchor/relief manager or assistant lodge management.
• Driver's license essential.

Responsibilities

• Anchor lodge operations in the absence of the Lodge Manager.
• Maintain brand standards and deliver world-class guest experiences.
• Oversee Front of House duties and room checks.
• Coordinate inductions, hosting, and month-end duties.
• Monitor stock levels and coordinate with other departments.
• Ensure Health and Safety protocols are followed.

Skills

Leadership

Guest relations

Communication

Problem solving

Emotional intelligence

Education

Matric (Grade 12)

Hospitality qualification

Job description

HotelJobs is seeking a Relief Lodge Manager for a Luxury Game Lodge near Hoedspruit to partner with the Lodge Manager and anchor operations in their absence. You will work across all lodge departments and lead teams to consistently exceed guest expectations with a world-class experience.

Key duties include upholding brand standards, Front of House leadership, room checks, inductions, hosting, month-end duties, and ensuring health and safety protocols.