Relief Lodge Manager

HotelJobs; Hazyview; On-site; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Live‑in accommodation provided

Market related salary (DOE)

Job summary

HotelJobs is seeking a Relief Lodge Manager for luxury lodges in Sabi Sand, Mpumalanga. The role covers Lodge Manager and Guest Experience Manager duties, ensuring exceptional guest experiences and continuity across two lodges in a five‑star safari setting.

Candidates should have 3–5 years of management experience in luxury hospitality, strong operational knowledge, and the ability to lead diverse teams. Start date ASAP with live‑in accommodation and a market‑related salary.”

Qualifications

• 3–5 years of management experience in a luxury lodge or five‑star hospitality environment.
• Strong knowledge of lodge operations and guest experience delivery.
• Lead diverse teams and ensure seamless service excellence.
• Deliver personalised guest experiences and build meaningful guest relationships.
• Assume operational responsibility for lodges during relief periods.
• Oversee guest arrivals, departures, itineraries, and lodge logistics.
• Conduct inspections to maintain impeccable presentation and service standards.
• Provide leadership during management transitions and peak occupancy periods.
• Ensure compliance with health, safety, and sustainability requirements.
• Demonstrated problem‑solving, financial awareness, and operational acumen.

Responsibilities

• Lead and supervise lodge teams to maintain five‑star service levels.
• Coordinate guest itineraries, arrivals and departures with flawless execution.
• Manage relief coverage for Lodge Manager and Guest Experience Manager roles.
• Monitor operations, safety, and sustainability compliance across lodges.
• Deliver consistent, personalised guest experiences to drive high satisfaction.

Skills

Management experience

Job description

Relief Lodge Manager – Sabi Sand, Mpumalanga

Introduction

Prestigious luxury lodges in Sabi Sand, Mpumalanga is seeking a dynamic Relief Lodge Manager to join the hospitality industry. This exciting opportunity offers operational leadership across two Lodges ; ensuring seamless guest experiences and management continuity. The role provides flexible coverage for Lodge Manager and Guest Experience Manager responsibilities, making it ideal for an experienced hospitality professional ready to thrive in a five‑star safari environment.

Job Requirements/Responsibilities

• 3–5 years’ management experience in a luxury lodge or five‑star hospitality environment
• Strong knowledge of lodge operations and guest experience delivery
• Lead diverse teams and ensure seamless service excellence
• Deliver personalised guest experiences and build meaningful guest relationships
• Assume operational responsibility for Lodges during relief periods
• Oversee guest arrivals, departures, itineraries, and lodge logistics
• Conduct inspections to maintain impeccable presentation and service standards
• Provide leadership during management transitions and peak occupancy periods
• Ensure compliance with health, safety, and sustainability requirements
• Demonstrated problem‑solving, financial awareness, and operational acumen

Package

• Market related salary (DOE)
• Live‑in accommodation provided
• Work within a world‑class luxury lodge environment

Start Date: ASAP