WFM Integration Specialist

Boardroom Appointments; Johannesburg; On-site; ZAR 700,000 - 1,100,000; Full time

Job summary

Altron Digital is seeking an experienced WFM Integration Specialist for a 6‑month hybrid contract in Johannesburg. The role focuses on designing and delivering end‑to‑end WFM integrations using Dell Boomi and UKG Pro Time & Labour Management.

You will work directly with clients, analyze requirements, and provide ongoing technical support across enterprise software environments. Hybrid work with client sites and Woodmead office is available.

Qualifications

• 5–10 years in systems integration and networking.
• Dell Boomi expertise with UKG, HRIS and third‑party integrations.
• Experience with UKG Pro Time & Labour Management.
• Extensive enterprise software implementation and support.
• Experience across the software design lifecycle.
• Ability to produce technical and functional design docs.
• Strong Microsoft Office skills.
• Excellent customer relationship and communication skills.
• Strong troubleshooting and incident management.
• Able to multitask and coordinate complex assignments.
• Strong time management and organisational skills.
• Able to work with both technical and non-technical stakeholders.

Responsibilities

• Analyse customer requirements and design end‑to‑end WFM integration solutions.
• Understand and configure systems according to the WFM blueprint.
• Design business and system processes and guide customers on best‑practice workflows.
• Create technical and functional design documentation.
• Coordinate and facilitate integration testing cycles.
• Deliver end‑user training to client superusers.
• Provide remote and on‑site support throughout the WFM lifecycle.
• Log, track and resolve issues using the UKG global support system.

Skills

Dell Boomi

UKG Pro Time & Labour

Systems integration

Enterprise software

SDLC documentation

Troubleshooting

Education

Matric

IT-related qualification

Dell Boomi certification

Tools

Microsoft Office

AWS

Azure

GCP

Job description

WFM Integration Specialist – 6-Month Contract

Location: Johannesburg / Gauteng
Contract: Initial 6 Months, with possibility of extension
Workplace: Hybrid – Woodmead Office / Client Sites
Industry: Workforce Management / Technology / Digital Solutions

An exciting 6-month contract opportunity is available for an experienced WFM Integration Specialist to join the Altron Digital business.

We are looking for a technically skilled integration professional with strong experience in system integration, Dell Boomi, UKG Pro Time & Labour Management and enterprise software environments. The successful candidate will be responsible for analysing customer requirements, designing and implementing WFM integration solutions, supporting project delivery and providing ongoing technical support.

This is an excellent opportunity for an experienced integration specialist who enjoys working directly with clients, solving complex technical challenges and delivering high-quality WFM solutions in a dynamic environment.

Key Responsibilities

• Analyse customer requirements and design end-to-end WFM integration solutions.
• Understand and configure systems according to the WFM blueprint.
• Design business and system processes and guide customers on best-practice workflows and policies.
• Create detailed technical and functional design documentation.
• Facilitate blueprint population and requirements validation.
• Advise clients on best practices, industry standards and legislative compliance.
• Develop solutions for complex integration requirements.
• Collaborate with internal IT teams regarding integration and security requirements.
• Work directly with third‑party vendors, including HR, payroll and master data system providers, to enable effective integrations.
• Coordinate and facilitate integration testing cycles.
• Deliver end‑user training to client superusers.
• Support internal training requirements where required.
• Support Project Managers with project planning and delivery approaches.
• Participate in project review and post‑implementation sessions.
• Work with Project Managers to ensure smooth project closure and handover.
• Provide remote and on‑site support throughout the WFM system lifecycle.
• Resolve service calls promptly to maintain an optimal customer experience.
• Use the UKG global support system to log, track and resolve complex product issues.
• Provide Help Desk support and conduct root cause analysis when required.
• Continuously develop in‑depth knowledge of the full UKG integration product suite.
• Use the UKG online library and product forums to remain informed of technical developments and global insights.
• Stay up to date with product updates, enhancements and changes.
• Identify follow‑on opportunities and contribute to continuous improvement initiatives.
• Work effectively with colleagues and clients while operating with minimal direction.

What We Are Looking For

The ideal candidate will have:

• 5–10 years' experience in systems integration and networking.
• Strong Dell Boomi experience, particularly involving UKG, HRIS and third‑party system integrations.
• Experience with UKG Pro Time & Labour Management.
• Extensive experience implementing or supporting enterprise software in web-based environments.
• Experience across the software design lifecycle.
• Experience preparing technical and functional design documentation.
• Strong Microsoft Office skills.
• Excellent customer relationship and communication skills.
• Strong troubleshooting and incident-management capabilities.
• The ability to multitask and coordinate complex assignments.
• Strong time-management and organisational skills.
• The ability to work effectively with technical and non-technical stakeholders.

Qualifications & Certifications

Essential:

• Matric

Advantageous:

• IT-related qualification – Certificate, Diploma or Degree
• Dell Boomi certification
• Cloud certifications
• Microsoft operating system and database certifications

Technical Skills

• Dell Boomi
• UKG Pro Time & Labour Management
• Systems integration
• HRIS and third‑party integrations
• Enterprise software implementation and support
• Technical and functional documentation
• Networking
• Cloud technologies including AWS, Azure and GCP
• Microsoft Office

Key Competencies

• Strong communication and customer engagement skills
• Customer-focused approach
• Continuous learning and technical development
• Strong teamwork and collaboration
• Excellent time management
• Strong troubleshooting and problem-solving abilities
• Ability to manage multiple priorities
• Strong attention to detail
• Ability to work independently with minimal supervision

Contract Details

This is an initial 6-month contract, with the possibility of extension.

The position is hybrid, with work based at the Woodmead office and various client sites depending on project requirements.

This is an urgent requirement, and suitable candidates will be submitted as they are identified rather than held for batch submission.

If you are an experienced WFM Integration Specialist with strong Dell Boomi and UKG integration experience and are ready to take ownership of complex customer integration requirements, we would like to hear from you.