Wellness Center Ops Leader | Growth & Experience

Placements24; Upington; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary

Private medical coverage

Leadership training

Industry conferences

Job summary

Placements24 is seeking a Senior Operations Manager for a prominent wellness center operator in Upington, Northern Cape. You will oversee daily operations, budgets, and strategic development to deliver exceptional client experiences in health and hospitality settings.

You will lead and develop teams, implement policies, manage inventory, and drive revenue growth while upholding safety and service standards.

Qualifications

• Bachelor's degree in a related field and at least 8 years in operations management.
• Proven track record in budget management and P&L responsibility.
• Strong leadership with ability to train and motivate teams.
• Excellent communication and organizational skills.

Responsibilities

• Oversee daily operations of the wellness center and ensure service delivery.
• Develop and manage operational budgets; control costs and maximize profitability.
• Lead, train, and motivate staff to deliver exceptional client service.
• Enforce health, safety and service standards through policies and procedures.
• Manage inventory and ensure optimal stock levels."
• Monitor client feedback and implement improvements to guest experience.
• Drive revenue growth by supporting sales and marketing initiatives.
• Schedule staff to ensure adequate coverage at all times.
• Conduct regular performance reviews and coaching.
• Identify opportunities for operational improvements and implement best practices.

Skills

Leadership

Budget management

Team development

Operational excellence

Customer service

Education

Bachelor's degree in Business Administration/Hospitality Management/Operations Management

Tools

MS Office Suite

Operations software

Job description

Placements24 is seeking a Senior Operations Manager for a prominent wellness center operator in Upington, Northern Cape. You will oversee daily operations, budgets, and strategic development to deliver exceptional client experiences in health and hospitality settings.

You will lead and develop teams, implement policies, manage inventory, and drive revenue growth while upholding safety and service standards.