Wellness Assistant - Clicks The Islands (Hartebeespoort)

Clicks Group Limited; Madibeng Local Municipality; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Clicks Group is seeking a Wellness Assistant at The Islands (Hartebeespoort) to deliver knowledgeable healthcare guidance and promote a wide range of supplements. You will help customers, drive sales and maintain stock integrity in-store.

The role focuses on nutrition, health products, and delivering exceptional service while upholding hygiene and merchandising standards in a fast-paced pharmacy retail setting.

Qualifications

• Essential: Basic health, fitness and supplements product knowledge.
• Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management).

Responsibilities

• Deliver exceptional customer service through in-store visibility and proactive customer need understanding.
• Consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
• Drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
• Maintain stock availability through stock management principles and prevent wastage.
• Ensure high standards of hygiene and cleanliness within the store.

Skills

Basic health, fitness and supplements知

Retail stock management knowledge

Good communication

Customer service orientation

Selling skills

Merchandising skills

Job description

Wellness Assistant - Clicks The Islands (Hartebeespoort)

Listing reference: click_027115

Listing status: Online

Apply by: 12 October 2026

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: North West

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

• To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.


• To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.


• To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.


• To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.


• To prevent wastage in own area by adhering to stock rotation principles.


• To prevent stock losses by following all risk management policies and principles.


• To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.


• To assist inproduct merchandising by following the merchandising guidelines and procedures.


• To adhere to all store standard operating procedures.


• To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Job Knowledge:

• Essential: Basic health, fitness and supplements product knowledge


• Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)

Job Related Skills:

• Essential: Good communication and interaction skills


• Essential: Customer and service orientation


• Essential: Selling skills


• Essential: Merchandising skills

Job Experience:

• Essential: At least 1 year related experience


• Essential: Experience working with sports nutrition and vitamin related products


• Essential: Selling skills; customer related training

Education:

• Relating and Networking


• Persuading and Influencing


• Following Instructions and Procedures


• Delivering Results and Meeting Customer Expectations


• Presenting and Communicating Information


• Achieving Personal Work Goals and Objectives


• Coping with Pressures and Setbacks


• Adapting and Responding to Change


• Adhering to Principles and Values


• Planning and Organising


• Working with People

Kindly note only applicants who meet the minimum requirements will be contacted.​

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.