Wellness Assistant

Clicks Group Limited; Gauteng; On-site; ZAR 89,000 - 134,000; Full time

Job summary

Clicks Group Limited is seeking a Wellness Assistant for Celtis Ridge in Gauteng. The role focuses on providing knowledgeable service and basic advice on healthcare and supplements to maximise sales and build customer loyalty.

You will consult with customers, promote a broad range of brands via cross selling, and ensure stock availability while maintaining store hygiene and merchandising standards.

Qualifications

• Essential: Basic health, fitness and supplements product knowledge.
• Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management).
• Essential: At least 1 year related experience.

Responsibilities

• Deliver exceptional customer service through in-store visibility and proactive customer care.
• Consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
• Drive healthcare sales in line with targets through cross-selling and upselling of a broad brand range.
• Drive stock availability in healthcare aisles through stock management and rotation principles.
• Maintain high standards of hygiene and store cleanliness to create an inviting shopping environment.

Skills

Good communication

Customer service

Selling skills

Merchandising

Education

Mathematics literacy/Maths (50% or 60% in Math Literacy)

Job description

Wellness Assistant - Clicks Celtis Ridge

Listing reference: click_027572

Listing status: Online

Apply by: 23 October 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Gauteng

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

• To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
• To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
• To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
• To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
• To prevent wastage in own area by adhering to stock rotation principles.
• To prevent stock losses by following all risk management policies and principles.
• To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
• To assist inproduct merchandising by following the merchandising guidelines and procedures.
• To adhere to all store standard operating procedures.
• To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Job Knowledge:

• Essential: Basic health, fitness and supplements product knowledge
• Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)

Job Related Skills:

• Essential: Good communication and interaction skills
• Essential: Customer and service orientation
• Essential: Selling skills
• Essential: Merchandising skills

Job Experience:

• Essential: At least 1 year related experience
• Essential: Experience working with sports nutrition and vitamin related productsEssential: Selling skills; customer related training

Education:

• Desirable: 50% in Mathematics (or 60% in Mathematical Literacy);50% in English and a pass in Life Science
• Relating and Networking
• Persuading and Influencing
• Following Instructions and Procedures
• Delivering Results and Meeting Customer Expectations
• Presenting and Communicating Information
• Achieving Personal Work Goals and Objectives
• Coping with Pressures and Setbacks
• Adapting and Responding to Change
• Adhering to Principles and Values
• Planning and Organising
• Working with People

Kindly note only applicants who meet the minimum requirements will be contacted.​

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.