Warehouse Supervisor

Montego Pet Nutrition; Cape Town; On-site; ZAR 320,000 - 440,000; Full time

Job summary

Montego Pet Nutrition in Cape Town seeks a Warehouse Operations Manager to supervise day-to-day warehouse activities, safeguard stock, and ensure on-time, accurate departures.

You will lead a team, uphold health, safety and food-safety standards, and drive continuous improvement across receiving, stock management, and returns, with FEFO rotation at the core of operations.

Qualifications

• Experience managing warehouse operations
• Strong leadership and people management
• Knowledge of OHS and food-safety standards

Responsibilities

• Supervise warehousing processes in line with SOPs
• Monitor operational KPIs and report concerns to the Warehouse & Logistics Manager
• Uphold OHS, hygiene, food-safety and merchandising standards
• Enforce FEFO rotation and accurate stock counts
• Manage stock variances, out-of-stocks, and stock takes
• Handle distribution paperwork and ensure correct loading documents
• Monitor equipment and arrange maintenance as needed
• Lead by example and coach team members to improve processes

Job description

If you believe that a well-run warehouse is a thing of quiet precision, that FEFO is a way of life rather than a suggestion, and that a stock count should balance to the batch, you may have just found your next move.

The Role (or the engine room of Montego’s distribution)

Reporting to the Warehouse & Logistics Manager, you’ll help keep the warehouse humming — supervising day-to-day operations, safeguarding our stock, and making sure every load leaves accurate, on time, and up to standard.

You’ll lead a team, uphold our health, safety and food-safety standards, and bring a genuine appetite for continuous improvement to everything from receiving to returns.

What you’ll be doing (besides being brilliant)

Warehouse Operations & Stock Management

• Supervise warehousing processes in line with best practice and Standard Operating Procedures
• Monitor operational KPIs and feed concerns back to the Warehouse & Logistics Manager
• Keep OHS, hygiene, housekeeping, food-safety and merchandising standards firmly in place — and elevate any slips
• Keep an eye on the condition of the building — floors, walls, pipes — and flag maintenance needs
• Tighten receiving controls: spot-check deliveries, record shortages and overs, and investigate discrepancies
• Enforce best-practice stock management — pick-and-scan together, FEFO rotation, no mixing of batch numbers, frequent counts
• Manage out-of-stocks and overstocking, assist with cycle and full stock takes, and help minimise stock variances
• Administer warehouse damages per SOP, and drive a culture of continuous improvement with the team

Distribution Administration

• Provide input during planning reviews for on-time, cost-efficient delivery to customers
• Ensure timely picking, staging and loading of stock according to Route Planning priorities
• Investigate shortages, assign teams to trips, and rotate staff fairly
• Handle distribution paperwork — work and loading sheets, delivery notes, invoices, proof of delivery
• Check loads against the loading sheet and hand the driver the right documentation
• Assist with fuel management and weighbridge administration where relevant
• Debrief every load on return per SOP, and manage returns through the correct procedures

Fleet & Equipment Administration

• Monitor the condition of material-handling equipment and refer defects to the Warehouse & Logistics Manager
• Carry out daily and weekly vehicle inspections and complete the checklists with the driver
• Assist with arranging fleet and equipment maintenance

People Management

• Manage the attendance and performance of your direct reports, guiding, supporting and — when needed — taking appropriate disciplinary action
• Grow your team through on-the-job training and honest feedback
• Take part in selecting and appointing new team members
• Run regular meetings, plan and approve leave, capture timecards and manage overtime
• Live and demonstrate the Montego culture, day in and day out

Housekeeping, Health & Safety and Administration

• Keep all relevant administration up to date and report on warehouse and distribution performance against KPIs
• Uphold OHS and Food Safety (FSSC 22000) standards, and keep personal hygiene standards high
• Identify hazards and put corrective and preventative measures in place
• Spot improvement opportunities and work with the Warehouse & Logistics Manager to make them happen