Warehouse Supervisor

Montego Pet Nutrition; Wes-Kaap; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Montego Pet Nutrition seeks a hands-on Warehouse Supervisor to join our distribution engine room. You will supervise daily warehouse operations, safeguard stock, and ensure timely, accurate loads comply with our standards.

You will lead a team, uphold health, safety and food-safety standards, and foster continuous improvement from receiving to returns. This role reports to the Warehouse & Logistics Manager and is pivotal to steady operations and customer satisfaction.

Qualifications

• Lead a team to supervise day-to-day warehouse operations.
• Uphold health, safety and food-safety standards (FSSC 22000).
• Ensure accurate stock counts and FEFO rotation.

Responsibilities

• Supervise warehousing processes in line with SOPs.
• Monitor KPIs and report to Warehouse & Logistics Manager.
• Maintain OHS, hygiene, and merchandising standards; address slips.
• Oversee building condition and flag maintenance needs.
• Tighten receiving controls and investigate discrepancies.
• Enforce stock management best practices and regular counts.
• Manage stock variances and assist with stock takes.
• Drive continuous improvement with the team.

Skills

Team leadership

Stock management

FEFO rotation

OHS & Food safety

Job description

If you believe that a well-run warehouse is a thing of quiet precision, that FEFO is a way of life rather than a suggestion, and that a stock count should balance to the batch, you may have just found your next move.

The Role (or the engine room of Montego’s distribution)

Reporting to the Warehouse & Logistics Manager, you’ll help keep the warehouse humming — supervising day-to-day operations, safeguarding our stock, and making sure every load leaves accurate, on time, and up to standard.

You’ll lead a team, uphold our health, safety and food-safety standards, and bring a genuine appetite for continuous improvement to everything from receiving to returns.

What You’ll Be Doing (besides Being Brilliant)

Warehouse Operations & Stock Management

• Supervise warehousing processes in line with best practice and Standard Operating Procedures
• Monitor operational KPIs and feed concerns back to the Warehouse & Logistics Manager
• Keep OHS, hygiene, housekeeping, food-safety and merchandising standards firmly in place — and elevate any slips
• Keep an eye on the condition of the building — floors, walls, pipes — and flag maintenance needs
• Tighten receiving controls: spot-check deliveries, record shortages and overs, and investigate discrepancies
• Enforce best-practice stock management — pick-and-scan together, FEFO rotation, no mixing of batch numbers, frequent counts
• Manage out-of-stocks and overstocking, assist with cycle and full stock takes, and help minimise stock variances
• Administer warehouse damages per SOP, and drive a culture of continuous improvement with the team

Distribution Administration

• Provide input during planning reviews for on-time, cost-efficient delivery to customers
• Ensure timely picking, staging and loading of stock according to Route Planning priorities
• Investigate shortages, assign teams to trips, and rotate staff fairly
• Handle distribution paperwork — work and loading sheets, delivery notes, invoices, proof of delivery
• Check loads against the loading sheet and hand the driver the right documentation
• Assist with fuel management and weighbridge administration where relevant
• Debrief every load on return per SOP, and manage returns through the correct procedures

Fleet & Equipment Administration

• Monitor the condition of material-handling equipment and refer defects to the Warehouse & Logistics Manager
• Carry out daily and weekly vehicle inspections and complete the checklists with the driver
• Assist with arranging fleet and equipment maintenance

People Management

• Manage the attendance and performance of your direct reports, guiding, supporting and — when needed — taking appropriate disciplinary action
• Grow your team through on-the-job training and honest feedback
• Take part in selecting and appointing new team members
• Run regular meetings, plan and approve leave, capture timecards and manage overtime
• Live and demonstrate the Montego culture, day in and day out

Housekeeping, Health & Safety and Administration

• Keep all relevant administration up to date and report on warehouse and distribution performance against KPIs
• Uphold OHS and Food Safety (FSSC 22000) standards, and keep personal hygiene standards high
• Identify hazards and put corrective and preventative measures in place
• Spot improvement opportunities and work with the Warehouse & Logistics Manager to make them happen