Warehouse & Logistic Manager

Optential Consulting; Cape Town; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Optential Consulting seeks a Warehouse and Logistics Manager in Cape Town to lead end-to-end warehouse and logistics operations. You will optimize order processing, invoicing, inventory accuracy and ERP-based workflows, ensuring OTIF deliveries and cost-effective transport.

The role requires coordinating multiple teams and external partners to sustain smooth, compliant operations. You will drive process improvements, safeguard stock integrity, and report on performance metrics to the Commercial

Responsibilities

• Coordinate order tracking, delivery scheduling, bookings, POs and invoices.
• Monitor order statuses and provide updates to teams and customers.
• Manage logistics network including outsourced transport and ensure cost competitiveness.
• Engage with customers and distribution centres to improve efficiency.
• Coordinate transport of raw materials to packers and warehouses.
• Oversee full warehouse function (own and outsourced SG) to ensure stock accuracy.
• Maintain stock levels to fulfill orders while meeting stock days targets.
• Manage CHEP account and reconcile regional stock balances.
• Implement warehouse SOPs and safety protocols to reduce losses.
• Ensure damages/stock loss are minimised with proper controls.
• Prepare and process shipping and operational invoices.
• Support Finance with billing accuracy and documentation submission.
• Maintain records of deliveries, shipments, returns, PODs and GRVs.
• Capture movements in ERP to ensure seamless stock and invoicing flow.
• Review transport invoices before processing.
• Control exports from SA including Commercial Invoices, Packing List, BOL/AWB and COI.
• Ensure exports leave the premises on time.
• Track and capture organic movement on Mass Balance.
• Keep Mass Balance up to date.
• Maintain full paper trail for organic products.
• Weekly SOH reports and flag stock-out issues.
• Monthly stock on hand, ageing and distribution reports for management.
• Compile warehousing and distribution files for management review.

Job description

Position: Warehouse and Logistics Manager

Reports To: Commercial Manager - Operations

Area: Warehouse

Number of Reportees: 1

Overall Responsibility:

To provide efficient administrative and operational support to the warehouse and logistics functions. This role supports the daily coordination of order processing, invoicing, inventory updates, and logistics documentation, ensuring a smooth workflow that assists internal teams and external customers. The Operations Administrator reports directly to the Warehouse & Logistics Manager and plays a key role in executing the team's administrative processes.

1. Logistics

• Manage primary distribution orders from co-packers, including order tracking, delivery scheduling, transport bookings, purchase orders and invoices, product date requirements, and transport documentation.
• Coordinate with warehouse and transport teams to ensure timely dispatch and collection of orders.
• Manage customer orders to ensure deliveries are completed on time and in full (OTIF).
• Monitor and update order statuses, providing timely feedback to internal teams and customers.
• Manage the full logistics network, including outsourced and company-managed transport, while ensuring competitive rates across all routes.
• Engage with customers and distribution centres to improve order efficiency and identify opportunities to reduce cost-to-serve.
• Manage relationships with key suppliers, logistics service providers and customer distribution centre contacts.
• Coordinate the transportation of raw materials to contract packers and warehouses.
• Ensure tracking information and relevant logistics updates are communicated to stakeholders.
• Oversee the day-to-day management of the operational inbox and ensure queries and requests are addressed promptly.

2. Warehouse

• Manage the full function of the warehouses (own and outsourced SG)
• Ensure sufficient stock to fulfil orders in the right warehouse while staying within the stock days target
• Overall accountability for the CHEP account
• Get warehouse stock counts from all regions, check invoices and reconcile stock balances.
• Manage warehouse efficiency, process and ensure implimentation of safety protocols.
• Setup and Implimentation of all warehouse and logistical SOP's.
• Ensure damages/stock loss are minimised and protocols in place to mitigate

3. Invoicing and Administrative Support

• Prepare and process shipping and operational invoices.
• Assist Finance with billing accuracy and documentation submission.
• Maintain accurate records of deliveries, shipments, returns, PODs, and GRVs.
• Ensure movements are captured on ERP to ensure stock and invoicing flow remains seamless
• Review transport invoices before handing over for processing.

4. Exports

• Control al 6. Reporting l exports from SA - Commercial Invoices, Packing List, BOL/AWB, COI all relvent transport documentation
• Ensure exports leave in a timely manner

5. Certification

• Ensure all orgainc movement is tracked and captured on Mass Balance.
• Ensure Mass balance is up to date.
• Sufficient paper trail of all organic products are saved in a timely manner.

6. Reporting

• Report on SOH weekly to team, alert any stock out issues and manage blocked stock.
• Monthly stock on hand reports (SA) + Ageing Weekly Case Fill Reports Compile monthly warehousing and distribution files for management presentation.
• Management stock movement sheet