1. Executive Operational Purpose & Enterprise Context
Arjo is a global medical device manufacturer specializing in patient handling equipment, hygiene systems, medical beds, and pressure injury prevention technologies. Operating within healthcare, long-term care, and acute hospital environments, Arjo’s supply chain requires strict regulatory compliance, traceable stock movement, and high inventory accuracy to support healthcare providers safely.
The Warehouse Assistant Stores Clerk at the Rosslyn Distribution Center in Pretoria manages high-volume SKU inventory operations. Operating as the primary operational user of the Sage X3 Enterprise Resource Planning (ERP) platform, this role oversees goods receiving, lot and serial number tracking, systematic stock control, export order packing, and cycle count reconciliations.
2. Core Operational Workflows & Functional Responsibilities
1. Goods Inward, Inspection & Sage X3 Processing (25%)
- Offload, inspect, and verify incoming local and international container shipments against delivery notes, commercial invoices, and purchase orders.
- Conduct visual quality inspections for damaged packaging, missing components, or non-compliant medical items.
- Capture Goods Received Notes (GRNs) into the Sage X3 ERP system in real time, assigning accurate bin locations, batch attributes, and stock statuses.
- Report shipment discrepancies, damaged goods, or supplier shortages to the Supply Chain Manager.
2. Serial Number Management & Inventory Control (30%)
- Enforce strict Lot Number and Serial Number traceability across all medical hardware, spare parts, and hygiene consumables.
- Conduct regular perpetual cycle counts, full stocktakes, and bin location audits using mobile barcode terminals or physical tally sheets.
- Reconcile physical inventory against Sage X3 records, investigate stock variances, and prepare variance adjustment reports for management approval.
- Manage stock rotations according to First-In, First-Out (FIFO) or First-Expired, First-Out (FEFO) principles for perishable medical accessories.
3. Order Pick, Pack & Export Fulfillment (25%)
- Retrieve digital picking slips from Sage X3, locating and picking items across multi-tier racking systems.
- Pack domestic customer orders and international export shipments using protective materials, custom crating, and heavy-duty strapping to prevent transit damage.
- Generate and attach barcode labels, shipping marks, serial tags, waybills, and packing lists to outgoing consignments.
- Load transport vehicles safely using mechanical handling equipment or forklifts (where licensed).
4. Data Analytics, Housekeeping & EHS Standards (20%)
- Extract operational data from Sage X3 to build Excel tracking sheets, monitoring picking rates, inventory accuracy percentages, and order lead times.
- Maintain warehouse housekeeping according to international 5S standards, keeping aisles clear and stock bins clean.
- Adhere strictly to Occupational Health and Safety Act (OHSA) guidelines, personal protective equipment (PPE) requirements, and ergonomic lifting procedures.
3. Key Operational Performance Indicators (KPIs)
Receiving Speed Capture incoming shipments into Sage X3. 100% captured within 24 hours of offloading.
Inventory Accuracy Cycle count reconciliations vs. ERP records. 99.5%+ variance accuracy across serial/lot items.
Order Accuracy Pick, pack, and export label validation. 100% accuracy in SKU, quantity, and serial assignment.
Housekeeping & EHS 5S compliance and safe stock handling. Zero preventable safety incidents; 100% audit pass.
4. Minimum Candidate Profile & Selection Criteria
Mandatory Requirements:
- Educational Qualifications: Grade 12 (Matric) Certificate plus a recognized tertiary qualification in Supply Chain, Logistics, or Materials Management.
- Work Experience: Minimum 3 to 5 years of experience in a fast-paced warehouse, spares store, or distribution center.
- ERP Competency: Demonstrated experience operating on an Enterprise Resource Planning system (proven hands-on experience with Sage X3 is highly advantageous).
- System & Analytical Skills: Intermediate to advanced MS Excel proficiency (data filtering, formulas, reporting functions).
- Licensing: Valid South African Code 8 Driver’s License. (Valid Forklift License is an added advantage)
- Location Feasibility: Preference given to candidates residing in close proximity to Rosslyn, Pretoria.
Physical & Personal Attributes:
- High physical fitness for walking, lifting, bending, and handling medical equipment inventory.
- High detail orientation, particularly when cross-checking 12-digit serial numbers and SKU codes.
- Willingness to work overtime during quarterly stocktakes and peak shipping periods.