Volunteer Programs Lead — Hybrid (Polokwane)

Placements24; Polokwane; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Professional development opportunities

Job summary

Placements24 in Polokwane, South Africa, seeks a proactive Volunteer Coordinator for an environmental education and conservation NGO. You will recruit, train, and retain volunteers, manage schedules, and serve as the main point of contact to ensure a positive experience.

This role offers hybrid work combining remote coordination with in-person interactions in Polokwane. The successful candidate will bring strong people skills, organizational abilities, and a passion for community service and

Qualifications

• Bachelor's degree in HR, social sciences, non-profit management or related field.
• Minimum of 3 years experience in volunteer coordination or similar in non-profit.
• Proven ability to recruit, train, and manage volunteers.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Experience in a hybrid work environment.

Responsibilities

• Develop and implement strategies for recruiting volunteers for programs in Polokwane.
• Screen, interview, and onboard volunteers, ensuring good skill/offering fit.
• Develop and deliver training programs for volunteers on roles and policies.
• Manage volunteer schedules and coordinate day-to-day activities.
• Serve as main contact for volunteers, addressing inquiries and feedback.
• Foster a positive and supportive environment for all volunteers.
• Organize volunteer recognition events to show appreciation.
• Maintain accurate volunteer records including hours and training.
• Collaborate with program staff to identify volunteer needs and support.
• Monitor engagement and retention, implementing improvement strategies.

Skills

Interpersonal skills

Organizational skills

Volunteer recruitment

Communication

Conflict resolution

Education

Bachelor's degree in HR / Social Sciences / Non-profit Mgmt

Tools

Volunteer management software

Job description

Placements24 in Polokwane, South Africa, seeks a proactive Volunteer Coordinator for an environmental education and conservation NGO. You will recruit, train, and retain volunteers, manage schedules, and serve as the main point of contact to ensure a positive experience.

This role offers hybrid work combining remote coordination with in-person interactions in Polokwane. The successful candidate will bring strong people skills, organizational abilities, and a passion for community service and