VIP Luxury Travel Concierge — Remote & AI-Driven

Overseas; Cape Town; Remote; ZAR 666,000 - 1,083,000; Full time

Benefits offered by this job

Paid Time Off

Holidays

100% remote setup

Job summary

Overseas is seeking a Travel Concierge who crafts seamless travel experiences, researches hotels with AI tools, and coordinates logistics across platforms to deliver VIP service from first message through check-in.

You’ll work remotely, with a Saturday–Wednesday schedule and coverage from 6 AM Saturday to 8 AM Monday US Eastern Time. Enjoy paid time off, holidays, and a premium role in luxury travel and hospitality.

Qualifications

• Excellent customer service and client-obsessed approach.
• Clear, warm, professional written communication.
• Ability to research and recommend travel options using AI tools.

Responsibilities

• Chat with travelers via WhatsApp to understand preferences and provide personalized recommendations.
• Respond quickly to inquiries with timely first responses during shift.
• Coordinate hotel reservations, car rentals, and travel logistics across platforms.
• Verify details (location, timing, currency, amenities) before bookings.
• Write destination guides and travel recommendations for clients.

Skills

Customer service

Written English

WhatsApp communication

AI tools

Logistics coordination

Tools

Slack

WhatsApp

Google Sheets

Booking platforms

Job description

Overseas is seeking a Travel Concierge who crafts seamless travel experiences, researches hotels with AI tools, and coordinates logistics across platforms to deliver VIP service from first message through check-in.

You’ll work remotely, with a Saturday–Wednesday schedule and coverage from 6 AM Saturday to 8 AM Monday US Eastern Time. Enjoy paid time off, holidays, and a premium role in luxury travel and hospitality.