Crypto Specialist

Digital Outsource Services; Cape Town; On-site; ZAR 600,000 - 1,000,000; Full time

Benefits offered by this job

Free daily meal

On-site gym

Massages on-site

Group life cover

Job summary

Digital Outsource Services, part of Super Group, invites a Crypto Specialist to safeguard the online casino platform. You will monitor crypto activity, detect fraud, conduct KYC/KYT, and ensure AML compliance while collaborating with security and product teams.

The role requires 2–4 years in related fields, with iGaming/fintech exposure valued. Certifications like Chainalysis/ACAMS are advantageous; a proactive, detail‑oriented mindset is essential.

Qualifications

• 2–4 years in fraud, AML or crypto compliance.
• Experience in iGaming or fintech is a plus.
• Certifications like Chainalysis, ACAMS advantageous.
• Strong written communication and attention to detail.

Responsibilities

• Monitor real-time crypto activity and perform risk monitoring.
• Investigate suspicious activity using internal tools and Chainalysis.
• Conduct enhanced due diligence on high-risk users and transactions.
• Apply AML/CTF controls and regulatory compliance.
• Collaborate with cross-functional teams to strengthen controls.

Skills

Fraud & AML

Crypto compliance

Investigation

Regulatory knowledge

Communication

Teamwork

Tools

Chainalysis

ACAMS Crypto Asset

Job description

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands, including Betway and Jackpot City. We’re a powerhouse built on decades of expertise across 22 countries- and with over 2,800 bright minds, we’re changing the game for good. Our mission is to give our customers a superclass entertainment experience.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Super Group, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re building experiences that wow our customers - and that starts with bold, curious people who want to do work that matters. If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment. As our Crypto Specialist, you’ll play a key part in delivering a secure and trusted crypto-centric online casino environment, getting hands‑on with proactive monitoring, risk detection, fraud prevention, AML controls, KYC processes, and responsible gaming initiatives. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game. The Crypto Specialist is responsible for safeguarding the online casino’s operations through the monitoring, detection, and investigation of crypto-related risks, ensuring regulatory compliance and customer integrity while protecting both players and the business.

What you’ll do

You’ll take ownership of work that gives us our competitive edge, including:

• Fraud Prevention & Risk Monitoring
  • Monitor real-time player activity, deposits, withdrawals, and gameplay patterns for suspicious or anomalous behaviour.
  • Identify potential abuse scenarios including multi-accounting, bonus abuse, chargeback fraud, collusion, and botting.
  • Conduct detailed investigations using internal tools, blockchain explorers, and third-party analytics platforms (e.g., Chainalysis).
  • Escalate confirmed or high-risk incidents to relevant stakeholders with detailed evidence packages.
• Responsible Gaming Oversight
  • Monitor player behaviours for indicators of problem gambling, including rapid loss patterns, erratic play, sudden spikes in transactions, or self-exclusion attempts.
  • Apply internal responsible gaming policies and regulatory frameworks related to crypto gaming jurisdictions.
  • Engage directly with players when necessary to implement cooling-off periods, limits, or interventions.
  • Maintain accurate logs of interactions, interventions, and follow-up actions.
• Anti-Money Laundering (AML) & Counter-Terrorist Financing (CTF)
  • Perform enhanced transaction monitoring on crypto deposits and withdrawals.
  • Analyse wallet behaviour for links to mixers, darknet markets, sanctioned entities, or high-risk countries.
  • Conduct EDD (Enhanced Due Diligence) on high-risk users and high-value transactions.
  • Prepare SAR/STR/SMR reports in accordance with internal policies and relevant licensing jurisdictions.
  • Stay updated on global regulatory changes concerning crypto AML, including FATF guidance and blockchain-specific red flags.
• Customer Verification (KYC & KYT)
  • Conduct identity verification checks, document authentication, and biometric validations.
  • Perform KYT (Know Your Transaction) assessments using blockchain analysis tools.
  • Validate source-of-funds/wealth documents for crypto-heavy players.
  • Ensure all customer data and verification activities comply with GDPR, data protection laws, and licensing requirements.

What you’ll bring

• Clear, confident communication (written and verbal), and the ability to breakdown complex ideas
• A collaborative mindset, working smoothly with cross-functional teams to hit shared goals
• Strong organisational skills and the ability to manage multiple projects without dropping the ball
• Exceptional attention to detail and a commitment to high-quality work
• Adaptability - you stay sharp, productive and positive in fast-moving environments
• 2-4 years of experience in Fraud, AML, Crypto Compliance, RG, or similar operational risk roles.
• Experience in iGaming, online casinos, sportsbooks, fintech, or crypto exchanges preferred.
• Chainalysis, ACAMS Crypto Asset, ICA AML or RG Certifications advantageous

Desirable skills you’ve got up your sleeve

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Strong knowledge of cryptocurrency fundamentals (wallets, blockchain mechanics, smart contracts, mixers, stablecoins)
• Experience with at least one blockchain analytics platform (e.g., Chainalysis, Elliptic, TRM Labs)
• Understanding of AML/CTF regulations and crypto-specific compliance guidelines
• High attention to detail with strong investigative and critical-thinking skills
• Ability to identify behavioural patterns and convert insights into actionable decisions
• Strong written communication skills for drafting concise investigative reports

Our values are non-negotiables

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

• We invest in your growth and wellbeing, so you can bring your best: Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.
• Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.
• Support that has your back. Our Employee Assistance Programme offers resources for you and your family.
• Free Daily Meal
• Free Massages On-site
• Free On-Site Gym
• Group Life Cover
• Funeral Fund
• Benefit Financial Services Assistance
• Employee Assistance Programme Income Continuation Benefit
• Leadership Training
• Referral Bonus
• Medical Aid Subsidy
• Free Sleep Coaching On-site Barista
• Retirement Annuity Subsidy
• Team buildings

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow! We believe in hiring talented, hardworking and ambitious people from all over the world. In return, we ensure a supportive working environment, access to leading edge technologies and a commitment to social awareness and equity. Working in this unique and highly competitive industry means that we have to take risks and be innovative. The way we do this is by allowing for mistakes, but also making sure we learn from them. And with a multi-cultural workforce that’s unparalleled in its diversity and dynamism, we also offer plenty of scope to grow on a personal level too. Best of all, we do this while enjoying ourselves as much as possible!