Tyre Counter Team Lead - High-Performance Sales

MPOWER; Pretoria; Presencial; ZAR 420 000 - 540 000; Tempo integral

Resumo da oferta

MPOWER is seeking a Sales Counter Supervisor to oversee daily counter operations in a fast-paced environment. You will lead and develop a high-performance counter sales team, provide product guidance, and ensure outstanding customer service while driving profitability.

The ideal candidate brings extensive tyre industry experience, a strong sales background, and the ability to motivate staff and manage relationships with customers to achieve targets and high satisfaction levels.

Qualificações

• Grade 12 is mandatory.
• 5–10 years' tyre sales experience is mandatory.
• At least 2 years' experience supervising or leading a sales team.
• Strong knowledge of tyre products, fitment applications and industry best practices.
• Experience in a high-performance, target-driven sales culture.
• Experience in customer relationship management and complaint resolution.

Responsabilidades

• Supervise and coordinate daily counter sales operations.
• Lead, motivate, and develop the counter sales team to achieve targets.
• Monitor performance against KPIs and ensure professional service.
• Provide expert advice on tyre products, applications and services.
• Manage customer enquiries, quotes, orders and after-sales support.
• Resolve customer concerns and escalations promptly and professionally.
• Monitor stock availability and coordinate with stakeholders to meet requirements.
• Identify sales opportunities and drive upselling and cross-selling.
• Ensure adherence to company policies and operational standards.

Conhecimentos

Tyre industry knowledge

Leadership

Customer service

Sales negotiation

Coaching

Communication

Microsoft Office

Team management

Formação académica

Grade 12

Sales/Business Management qualification

Retail Management qualification

Ferramentas

CRM systems

Stock management systems

Descrição da oferta de emprego

MPOWER is seeking a Sales Counter Supervisor to oversee daily counter operations in a fast-paced environment. You will lead and develop a high-performance counter sales team, provide product guidance, and ensure outstanding customer service while driving profitability.

The ideal candidate brings extensive tyre industry experience, a strong sales background, and the ability to motivate staff and manage relationships with customers to achieve targets and high satisfaction levels.