Triton Express: IT Support Technician

Triton Express (Pty) Ltd; Gauteng; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading logistics company is seeking an IT Support Technician to join their team in Gauteng. The role involves managing IT services, supporting infrastructure, and providing user guidance. Candidates should have a Grade 12 education, relevant IT qualifications, and 5 years of related experience, ideally within the transport sector. Strong analytical and communication skills are essential, coupled with certifications like CompTIA A+ and Microsoft 365. This position offers a market-related salary and opportunities for professional development.

Qualifications

• Minimum 5 years IT related experience.
• Training Certifications such as CompTIA A+ and Microsoft Certifications are advantageous.
• Related experience in the transport industry desired.

Responsibilities

• Manage local and remote branch IT services.
• Implement, maintain, and support server hardware and storage infrastructure.
• Provide guidance and training to end-users on technology resources.

Skills

Project management

Analytical skills

Technical problem-solving

Communication

Attention to detail

Education

Grade 12 Minimum

Relevant IT qualification

CompTIA A+ certification

Microsoft 365 Certified

Job description

Description

Established in 1987, Triton Express has evolved from a modest business in Durban into a sophisticated operation with a comprehensive footprint throughout Southern Africa. As a proud member of the Plennegy Group, Triton Express is dedicated to providing reliable and efficient road freight logistics solutions tailored to the diverse needs of our customers. At Triton Express, we pride ourselves on our commitment to excellence, integrity, and innovation. Our skilled staff are dedicated to delivering a superior delivery experience, ensuring that each customer receives an efficient, dependable, and cost-effective service at all times. Join us and be part of a team that values performance, integrity, and leadership.

The position of an IT Support Technician has become available at Triton Express in Johannesburg.

Responsibilities

• Managing local and remote branch IT services including but not limited to:
• Install, configure, and maintain computer hardware and software systems, including operating systems, applications, and utilities.
• Implement, maintain, and support server hardware and storage infrastructure.
• Implement, maintain, and support Microsoft Core infrastructure technologies including Windows Server, Active Directory, Microsoft 365 Exchange Online, Teams and OneDrive.
• Implement, maintain, and support network infrastructure (LAN and WiFi).
• Collaborate with the IT team to implement and maintain network security measures, such as firewalls and antivirus software.
• Maintain and support VoIP systems.
• Provide guidance and training to end-users on the effective use of technology resources and tools.
• Liaising with contractors and vendors to design, implement and maintain technology solutions.
  
  

Requirements

REQUIREMENTS:

• Grade 12 Minimum
• Relevant IT qualification
• Training Certifications (Ideal):
• CompTIA A+
• Microsoft Administrator and System Architect role-based certifications advantageous
• Microsoft 365 Certified (Foundations).
• Minimum 5 years IT related experience
• Related experience in the transport industry desired
• Effective communications skills.
• Analytical and technical problem-solving skills.
• Project management skills: plan or execute technical aspects of projects.
• Planning and time management skills.
• Attention to detail and demonstrates accuracy and thoroughness.
  
  

Work Level

Skilled

Job Type

Permanent

Salary

Market Related

EE Position

No

Location

Gauteng