Transport Administrator

Time Personnel; Parow; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Time Personnel is seeking a capable transport admin to support the operations team in Parow, Western Cape. You will assist in coordinating daily container truck loads, tracking schedules, and communicating delivery progress to clients.

Ideal candidates hold Matric, have strong Afrikaans and English communication, and are proficient with MS Office and Excel. A valid driver’s licence and own transport are essential, with overtime paid when required.

Qualifications

• Matric / Grade 12 qualification.
• Excellent verbal and written communication in Afrikaans and English.
• Administrative, transport, logistics, or customer service experience is advantageous.
• A valid driver’s licence with own transport is essential.
• Strong computer skills, especially MS Office and Excel.

Responsibilities

• Assist with coordination and scheduling of daily container truck loads.
• Track planned trips and help ensure transport schedules are followed.
• Inform clients of delivery progress, ETA, delays, and changes.
• Handle customer queries professionally and resolve outstanding issues promptly.
• Process and maintain Proof of Delivery (POD) records.
• Arrange vehicle servicing and routine maintenance, following up on requirements.

Skills

Afrikaans

English

Communication

Microsoft Office

Excel

Organisational skills

Customer service

Education

Matric/Grade 12

Tools

Microsoft Office

Excel

Job description

Requirements

• Matric / Grade 12 qualification.
• Excellent verbal and written communication skills in both Afrikaans and English.
• Administrative, transport, logistics, or customer service experience will be an added advantage.
• A valid driver’s licence and own dependable transport are essential.
• Strong computer skills, particularly in Microsoft Office and Excel.
• Comfortable working under pressure in a busy transport and logistics environment.
• Client-focused with professional communication and problem-solving abilities.
• Highly organised, dependable, punctual, and proactive.
• Flexible and willing to work overtime when required. Overtime will be paid.

Duties

• Assist with the coordination and scheduling of daily container truck loads.
• Track planned trips and assist in ensuring that transport schedules are carried out according to plan.
• Keep clients informed of delivery progress, expected arrival times, delays, and changes to schedules.
• Handle customer queries professionally and ensure that outstanding issues are addressed promptly.
• Process, check, capture, and maintain accurate Proof of Delivery (POD) records.
• Assist with arranging vehicle servicing and routine maintenance, including following up on outstanding requirements.
• Assist in coordinating inspections and checks for refrigerated cargo, including fruit and other temperature-sensitive products.
• Monitor refrigerated consignments and report any potential temperature or cargo-related concerns to the relevant manager.
• Capture and maintain up-to-date transport and delivery information on internal systems.
• Liaise with drivers, clients, customers, and internal teams to ensure effective communication throughout the transport process.
• Keep transport documentation and records properly organised and up to date.
• Support the invoicing process by ensuring all required delivery and supporting documentation is available and accurate.
• Provide day-to-day administrative assistance to the transport and operations department.
• Carry out additional administrative and operational tasks as delegated by the Operations Manager or other relevant manager.
• Provide ongoing support to the wider operations team to help maintain efficient daily transport activities.

Salary: R negotiable dependent on experience