Training Operations Director — Scale an Accredited Academy

Pragma Global; Midrand; Presencial; ZAR 1.200.000 - 1.600.000; Jornada completa

Descripción de la vacante

Pragma Academy in Midrand seeks a Training Operations Manager to bridge learning strategy and execution. You will run the Academy as a profitable business unit, overseeing scheduling, delivery, quality, accreditation, and multi-million rand revenue targets.

Lead the support team, SMEs, and contractors, ensuring a memorable learner experience across classroom, VILT, e-learning and workplace. The role requires 8+ years in learning and development with at least 3 years in management, and a proven

Formación

• Must have 8+ years in learning & development; 3+ years in management with budget control and KPIs.
• Strong track record in achieving QCTO/SETA accreditation and managing accreditation bodies.
• Experience with national and international corporate training programmes across multiple locations.
• Ability to implement ILT/VILT/e-learning and cost-saving digital delivery.

Responsabilidades

• Develop annual strategic objectives for the Academy and align learning with business goals.
• Oversee day-to-day operations: calendar, registrations, scheduling, venues, equipment, and vendors across locations.
• Manage subscription-based learning services and client onboarding.
• Lead Academy support teams, SMEs, and contractors; report on KPIs at monthly meetings.
• Plan and monitor the Academy budget, cost of sales, and gross profit.
• Drive new programmes, improve existing offerings, and manage course life cycles.
• Ensure LMS, QMS and EISA readiness; supervise internal assessment and moderation.

Conocimientos

Leadership

Budget control

KPI targets

Strategic planning

Stakeholder management

Communication with execs

Travel flexibility

Educación

NQF Level 7 qualification in Education/Training & Development or related field

NQF Level 8 Honours preferred

ODETDP qualification at NQF Level 6 or equivalent

SABPP registration (HR Associate or higher)

Herramientas

MS Office 365

ERP system (Acumatica/MS Dynamics)

LMS administration (Moodle or similar)

Quality management & accreditation tools

Sage VIP exposure

Descripción del empleo

Pragma Academy in Midrand seeks a Training Operations Manager to bridge learning strategy and execution. You will run the Academy as a profitable business unit, overseeing scheduling, delivery, quality, accreditation, and multi-million rand revenue targets.

Lead the support team, SMEs, and contractors, ensuring a memorable learner experience across classroom, VILT, e-learning and workplace. The role requires 8+ years in learning and development with at least 3 years in management, and a proven