Tour Guide

Placements24; Komani; On-site; ZAR 83,000 - 165,000; Full time

Benefits offered by this job

Tips possible

Outdoor work

Job summary

Placements24 is seeking an engaging Tour Guide to lead excursions around Queenstown and the Eastern Cape, delivering enriching experiences with a focus on safety, history, culture and nature. You will be the face of the local tourism scene, using storytelling to showcase the region’s heritage while providing exceptional customer service to visitors from all backgrounds.

Flexibility for weekend and public holiday work is required; drivers license with clean record is preferred and opportunities

Qualifications

• Previous experience as a Tour Guide or in a customer-facing role within the tourism sector.
• In-depth knowledge of the Queenstown area and surrounds.
• Excellent public speaking, storytelling, and communication skills.
• Ability to work flexible hours, including weekends and public holidays.
• A valid driver's license and a clean driving record are essential.
• First Aid certification is a significant advantage.

Responsibilities

• Lead guided tours for groups of varying sizes, providing engaging and accurate information about local attractions, history, and culture.
• Ensure the safety and comfort of all tour participants throughout the excursion.
• Answer guest questions and provide personalized recommendations for activities and dining.
• Maintain a positive and enthusiastic attitude, creating a memorable experience for visitors.
• Coordinate logistics such as transportation, entry tickets, and time management for each tour.
• Gather feedback from guests to identify areas for service improvement.

Skills

Public speaking

Storytelling

Customer service

Interpersonal skills

Job description

About the Role

Our client is looking for an engaging and knowledgeable Tour Guide to lead excursions and provide enriching experiences for visitors in and around Queenstown . This role involves sharing historical, cultural, and natural insights about the region, ensuring guests have a safe, enjoyable, and informative tour. You will be the face of the local tourism industry, responsible for delivering captivating narratives and exceptional customer service. The ideal candidate is passionate about the Eastern Cape, possesses excellent storytelling abilities, and thrives on interacting with people from diverse backgrounds, showcasing the best of what the region offers.

Key Responsibilities

• Lead guided tours for groups of varying sizes, providing engaging and accurate information about local attractions, history, and culture.
• Ensure the safety and comfort of all tour participants throughout the excursion.
• Answer guest questions and provide personalized recommendations for activities and dining.
• Maintain a positive and enthusiastic attitude, creating a memorable experience for visitors.
• Coordinate logistics such as transportation, entry tickets, and time management for each tour.
• Gather feedback from guests to identify areas for service improvement.

Requirements

• Previous experience as a Tour Guide or in a customer-facing role within the tourism sector.
• In-depth knowledge of the history, culture, geography, and attractions of the Queenstown area and surrounds.
• Excellent public speaking, storytelling, and communication skills.
• Ability to work flexible hours, including weekends and public holidays.
• A valid driver's license and a clean driving record are essential.
• First Aid certification is a significant advantage.

Benefits

• Competitive hourly wage with potential for tips and bonuses.
• Opportunity to work outdoors and explore the beautiful landscapes of the Eastern Cape .
• Continuous learning and development in local history and tourism.
• Interaction with diverse international and domestic travelers.
• A rewarding role connecting people with the local heritage and natural beauty.