Telecoms Field Network Technician — Vehicle & Training

Placements24; Soweto; Sur place; ZAR 300 000 - 420 000; Plein temps

Avantages offerts par ce poste

Company vehicle

Fuel card

Medical aid benefits

Training and certifications

Structured career path

Résumé du poste

Placements24 in Soweto, Gauteng, is seeking a Telecoms Network Field Support Technician to install, maintain and repair telecom equipment at customer premises and network access points. You will diagnose issues and ensure service reliability.

The role requires 1–2 years of field service experience in telecoms, fibre or DSL installations, basic networking, and a valid driver's license. You will work independently with a focus on customer service, safety, and timely problem resolution.

Qualifications

• 1–2 years in field service/telecoms support.
• Experience with fibre optic or DSL installations and troubleshooting.
• Basic networking knowledge (TCP/IP, Wi‑Fi, Ethernet).
• Ability to read diagrams and service orders.
• Strong customer service and communication skills.
• Valid driver's license and clean record.
• Willingness to work weekends/holidays; Soweto proximity preferred.

Responsabilités

• Install, configure, and maintain telecom equipment (modems, routers, fibre termination).
• Run diagnostics to identify and fix network connectivity issues for customers.
• Respond to service calls and perform on-site repairs at premises or network points.
• Troubleshoot faults affecting signal quality, bandwidth, or service interruptions.
• Ensure installations/repairs meet company standards and customer expectations.
• Keep accurate records of service calls, work performed and parts used.
• Follow safety rules and company policies in the field.
• Provide basic customer education on service usage and troubleshooting.
• Escalate complex issues to senior teams when needed.
• Manage van stock and tools; ensure readiness for deployments.

Connaissances

Field service experience

Fibre optic installation

DSL installation

Networking basics

Customer service

Problem solving

Driving license

Independent worker

Time management

Soweto proximity

Description du poste

Placements24 in Soweto, Gauteng, is seeking a Telecoms Network Field Support Technician to install, maintain and repair telecom equipment at customer premises and network access points. You will diagnose issues and ensure service reliability.

The role requires 1–2 years of field service experience in telecoms, fibre or DSL installations, basic networking, and a valid driver's license. You will work independently with a focus on customer service, safety, and timely problem resolution.