Telecom Field Technician - Install, Repair & Support

Placements24; Kempton Park; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Company vehicle

Health insurance

Overtime pay

Job summary

Placements24 is seeking a Field Service Technician to support customers in the Tembisa, Gauteng region. The role involves installing, configuring, and testing telecom equipment, diagnosing issues, and delivering strong customer service on-site.

You will handle routine maintenance, respond to service calls, and collaborate with the NOC for escalations when needed. A technical background and valid driver’s license are required.

Qualifications

• Minimum 2-3 years of field service experience in telecoms or similar.
• Solid understanding of networking fundamentals (TCP/IP, Ethernet, Wi‑Fi).
• Proficiency in installing and troubleshooting cabling (copper, fiber).
• Excellent customer service and clear communication; able to explain technical information to customers.

Responsibilities

• Install, configure, and test telecom equipment at customer premises.
• Perform routine maintenance and preventive checks on network infrastructure.
• Diagnose and resolve issues related to internet, voice, and TV services.
• Respond to service calls promptly to minimize customer disruption.
• Document all service activities and maintain accurate records.

Skills

Networking fundamentals

TCP/IP

Ethernet

Wi‑Fi

Education

High school diploma or equivalent

Technical certification in electronics or telecommunications

Tools

Diagnostic tools

Testing equipment

Job description

Placements24 is seeking a Field Service Technician to support customers in the Tembisa, Gauteng region. The role involves installing, configuring, and testing telecom equipment, diagnosing issues, and delivering strong customer service on-site.

You will handle routine maintenance, respond to service calls, and collaborate with the NOC for escalations when needed. A technical background and valid driver’s license are required.