Telecommunications Equipment Technician (Remote)

Placements24; Bloemfontein; Hybrid; ZAR 391,000 - 614,000; Full time

Benefits offered by this job

Fully remote work

Home office allowance

Flexible hours

Learning and certifications

Job summary

Placements24 is seeking a highly skilled Telecommunications Equipment Technician to join a fully remote operations team serving clients in and around Welkom. You will remotely manage, configure, and troubleshoot a wide array of telecommunications hardware and software, ensuring reliable operation of client networks.

Work from a home office in a remote-first environment, providing proactive diagnostics, configuration, and expert technical support to end-users and clients.

Qualifications

• Proven experience as Telecommunications Equipment Technician or similar networking role.
• Strong understanding of network protocols and telecom systems.
• Proficiency in remote network management tools and diagnostics.
• Excellent problem-solving and remote troubleshooting abilities.
• Good communication for remote client interaction.

Responsibilities

• Remotely install, configure, and maintain telecommunications hardware, including routers, switches, servers, and related equipment.
• Monitor network performance, identify potential issues, and implement proactive solutions to ensure uptime and service quality.
• Perform remote diagnostics and troubleshooting of network connectivity, equipment failures, and service interruptions.
• Provide technical support to end-users and clients, guiding them through troubleshooting steps and resolutions.
• Document all network configurations, changes, and support activities accurately within the designated systems.
• Stay updated with the latest advancements in telecommunications technology and best practices for remote network management.

Skills

Telecommunications equipment

Remote network management

Network protocols

Troubleshooting

Tools

Diagnostic software

Configuration utilities

Job description

About the Role

Our client is seeking a highly skilled Telecommunications Equipment Technician to join their fully remote technical operations team, serving clients in and around Welkom . In this role, you will remotely manage, configure, and troubleshoot a wide array of telecommunications hardware and software, ensuring the reliable operation of our clients' networks. You will be a critical remote point of contact for technical support, system diagnostics, and network optimization, working from the convenience of your home office. This position offers an excellent opportunity for an experienced technician to leverage their expertise in a remote-first environment, contributing to the seamless connectivity of businesses and individuals.

Key Responsibilities

• Remotely install, configure, and maintain telecommunications hardware, including routers, switches, servers, and related equipment.
• Monitor network performance, identify potential issues, and implement proactive solutions to ensure uptime and service quality.
• Perform remote diagnostics and troubleshooting of network connectivity, equipment failures, and service interruptions.
• Provide technical support to end-users and clients, guiding them through troubleshooting steps and resolutions.
• Document all network configurations, changes, and support activities accurately within the designated systems.
• Stay updated with the latest advancements in telecommunications technology and best practices for remote network management.

Requirements

• Proven experience as a Telecommunications Equipment Technician or similar networking role.
• Strong understanding of network protocols, hardware, and telecommunications systems.
• Proficiency in remote network management tools, diagnostic software, and configuration utilities.
• Excellent problem-solving skills and the ability to analyze complex technical issues remotely.
• Strong communication and customer service skills for remote client interaction.
• Ability to work independently and manage responsibilities effectively in a remote work setting.

Benefits

• Competitive monthly salary and performance-based bonuses.
• Fully remote work arrangement with flexible working hours.
• Allowance for home office setup and internet connectivity.
• Opportunities for continuous learning and professional certifications.
• A collaborative team culture that encourages knowledge sharing and innovation.