Technical Systems Manager (E-Commerce)

Boardroom Appointments; Cape Town; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

Boardroom Appointments seeks a Technical Systems Manager (E-Commerce) to lead a product-focused tech team, shaping the technology strategy and ensuring robust, scalable Magento and PIM architecture. You will drive cross-functional collaboration, mentor engineers, and align system design with business goals.

The role requires deep IT management experience in product environments, strong stakeholder skills, and a track record of delivering value with Agile practices in e-commerce.

Qualifications

• Bachelor's degree in computer science or information technology
• 10+ years experience in an IT management role in a product-focused business
• Experience in managing budgets and resource requirements effectively
• E-commerce industry experience and knowledge
• 5+ years experience in an Agile environment
• 5+ years experience with a headless Magento and Akeneo PIM implementation

Responsibilities

• Manage multiple business stakeholders
• Accountable for delivery of value as defined by Product owner and ensure quality solutions and system stability
• Define and maintain long term Product Technology Roadmap(s) and align with company technology strategy
• Provide subject matter expertise on best practices in the product team environment
• Apply product and organizational knowledge to lead the product team
• Accountable for overall system design & technology choices
• Identify and manage technical debt
• Provide technical mentoring to the team
• Accountable for team documentation
• Create User Stories and Technical documentation to expand on business requirements (including System interaction diagrams, Wireframes)
• Accountable for team time logging
• Hold team and individuals accountable to their commitments
• Evaluate performance of team members
• Provide technical status updates (also in cross-team projects)
• Represent scrum team at cross-team meetings

Skills

Stakeholder management

Strategic thinking

Mentoring

Cross-functional collaboration

Communication

Education

Bachelor's degree in computer science

Bachelor's degree in information technology

Tools

Headless Magento

Akeneo PIM

Job description

About the job Technical Systems Manager (E-Commerce)

Responsibilities:

• Manage multiple business stakeholders
• Accountable for the delivery of value as defined by the Product owner and ensure quality solutions and system stability
• Define and maintain long term Product Technology Roadmap(s) and align with company technology strategy.
• Provide subject matter expertise on best practices in the product team environment.
• Apply product and organizational knowledge to lead the product team
• Accountable for overall system design & technology choices
• Identify and manage technical debt
• Provide technical mentoring to the team
• Accountable for team documentation
• Create User Stories and Technical documentation to expand on business requirements (including System interaction diagrams, Wireframes)
• Accountable for team time logging
• Hold team and individuals accountable to their commitments
• Evaluate performance of team members.
• Provide technical status updates (also in cross-team projects);
• Represent scrum team at cross-team meetings

Qualifications and Experience:

• Bachelor's degree in computer science, information technology
• 10+ years experience in an IT management role in a product-focused business
• Experience in having the ability to manage budgets and resource requirements effectively
• E-commerce industry experience and knowledge
• 5+ years experience in an Agile environment
• 5+ years experience with a headless Magento and Akeneo PIM implementation

Competencies and Skills:

• High attention to detail
• Have strategic, analytical and math skills
• Honesty and strong values
• Excellent interpersonal, presentation and communication skills to elicit cooperation from all enterprise levels.
• Ability to explain complex technical concepts in an understandable, semi-technical way
• Ability to manage budgets and resource requirements effectively
• Mentoring employees that report to you
• Delegate, prioritize and manage a diverse workload which spans multiple concurrent products.
• Ability to motivate and influence cross-functional teams
• Ability to blend your technical understanding with business experience to drive product outcome
• Tech savvy and passionate about building products
• Effective time management skills to prioritize tasks and meet deadlines in a fast-paced IT environment