Technical Supervisor: Technical Services

Fancourt; George; Sur place; ZAR 420 000 - 660 000; Plein temps

Résumé du poste

Fancourt, South Africa’s premier golfing, leisure and lifestyle destination, is seeking an experienced Technical Supervisor: Technical Services based in George. You will supervise and coordinate daily maintenance operations, deliver preventive and reactive maintenance, and ensure services meet 5-star standards.

The role includes overseeing maintenance teams and contractors, supporting guest rooms and facilities, and driving energy efficiency and asset integrity while reporting to management.

Qualifications

• Matric / Grade 12 with relevant technical subjects.
• Trade qualification or hands-on practical experience in a technical field.
• Minimum 5 years’ relevant maintenance experience in hospitality, resorts or similar.
• Minimum 2 years’ supervisory experience in a technical environment.
• Proven ability to manage maintenance operations, teams and contractors.
• Experience implementing preventive maintenance programmes and reactive maintenance.
• Experience managing multiple buildings and infrastructure.
• Valid driver’s licence and clear criminal record.
• Good working knowledge of MS Office and ERP/maintenance systems.

Responsabilités

• Supervise and coordinate daily maintenance activities of technical teams.
• Ensure reactive maintenance responses meet service levels.
• Plan and oversee preventative maintenance across buildings and infrastructure.
• Conduct inspections to uphold 5-star standards.
• Supervise contractors and service providers on site.
• Assist with fault-finding, troubleshooting and emergency repairs.
• Coordinate maintenance shutdowns and project work with operations.
• Support maintenance of guest rooms, public areas and facilities.
• Ensure health, safety and environmental compliance.
• Maintain records, drawings, asset registers and maintenance docs.
• Monitor materials, tools, equipment and stores.
• Contribute to energy and water efficiency initiatives.
• Assist with budgeting, Capex planning and asset replacement programs.
• Lead contractor management to standards and budgets.
• Assist with tender, pre-contract and project handovers.
• Build relationships with departments, suppliers and authorities.
• Lead, coach and develop maintenance staff for safety and quality.
• Provide operational updates and maintenance reports.

Connaissances

Supervisory / team leadership

Planning & prioritisation

Contractor & supplier management

Problem-solving / fault-finding

Communication with stakeholders

Budget awareness / procurement

Project coordination

Formation

Trade qualification in a technical field

Outils

ERP systems

MS Office

Description du poste

Fancourt, South Africa’s premier golfing, leisure and lifestyle destination, is situated in George in the heart of the Garden Route. We are recruiting for an experienced Technical Supervisor: Technical Services with a proven track record of successfully managing maintenance operations within a complex, high-demand environment.

The Technical Supervisor is responsible for supervising and coordinating daily maintenance operations at Fancourt, ensuring that preventative maintenance, reactive maintenance, repairs and technical services are delivered efficiently, safely, cost-effectively and in accordance with Fancourt’s 5-star operational standards.

The successful candidate will oversee maintenance teams and contractors, ensuring high-quality workmanship, minimising downtime, maintaining asset integrity and supporting an exceptional guest and operational experience.

Key Responsibilities

• Supervise and coordinate the daily activities of the technical and maintenance team.
• Ensure reactive maintenance requests are attended to within agreed service levels.
• Plan, coordinate and oversee preventative maintenance programmes across buildings, facilities and infrastructure.
• Conduct regular inspections and quality-control checks to ensure work meets Fancourt’s 5-star standards.
• Supervise contractors, service providers and technical staff working on site.
• Assist with technical fault-finding, troubleshooting and emergency repairs.
• Coordinate maintenance shutdowns, repairs and projects with operational departments.
• Support the maintenance and upkeep of guest rooms, public areas and facilities, including "Perfect Room" initiatives.
• Ensure compliance with health, safety and environmental requirements.
• Maintain appropriate records, technical drawings, asset registers and maintenance documentation.
• Monitor maintenance materials, tools, equipment and stores.
• Contribute to energy and water efficiency initiatives and other cost-saving measures.
• Assist with budgeting, Capex planning, asset replacement programmes and major repair and maintenance projects.
• Manage contractors and suppliers to agreed standards, specifications, budgets and service levels.
• Assist with tender, pre-contract, site meeting, project monitoring, snagging and handover processes.
• Build productive relationships with internal departments, contractors, suppliers, service providers and relevant municipal authorities.
• Lead, coach and develop maintenance staff, promoting a culture of accountability, safety, teamwork and continuous improvement.
• Provide operational updates and maintenance reports to management.
• Respond to emergency breakdowns and maintenance requirements outside normal working hours when required.

Technical Scope

The successful candidate should have practical knowledge and experience across a broad range of facilities and building systems, including:

• HVAC systems
• Electrical reticulation
• Plumbing systems
• Pumps and motors
• Building maintenance
• Fire and safety systems
• Hotel and guest-room maintenance
• Preventative maintenance systems
• Energy and water management
• Bulk sewage systems
• Streetlight networks
• General building and infrastructure maintenance

Minimum Requirements

• Matric / Grade 12 with relevant technical subjects.
• Trade qualification or hands on practical experience in an applicable technical field.
• Grade 12/Matric alone, including a technical school Matric, will not be regarded as meeting the trade qualification requirement.
• Minimum 5 years’ relevant maintenance experience, preferably within hospitality, resorts, commercial buildings, property, facilities management or a similarly complex environment.
• Minimum 2 years’ supervisory or team leadership experience within a technical or maintenance environment.
• Proven track record of successfully managing maintenance operations, teams and technical services within a complex, multi-faceted environment.
• Proven experience in leading and coordinating maintenance teams and technical contractors, with a demonstrated ability to deliver work to required quality, safety and service standards.
• Proven experience in implementing and managing preventative maintenance programmes and responding effectively to reactive maintenance requirements.
• Experience managing the maintenance and upkeep of multiple buildings, facilities and associated infrastructure.
• Experience in project coordination and project management, particularly within construction, building, maintenance or facilities environments.
• Experience managing contractors and service providers, including monitoring workmanship, service levels, costs and compliance.
• Demonstrated experience in fault-finding, troubleshooting and coordinating technical repairs.
• Practical knowledge of a broad range of building and technical services, including HVAC, electrical, plumbing, pumps and motors, fire and safety systems and general building maintenance.
• Valid driver’s licence.
• Clear criminal record.
• Good working knowledge of MS Office and ERP or maintenance management systems.
• Demonstrated ability to achieve and maintain high standards of service, safety, quality and operational efficiency.

The Ideal Candidate

We are looking for someone who is:

• Technically competent and practically hands-on.
• An effective supervisor and team leader.
• Highly organised, with strong planning and prioritisation skills.
• Customer and service focused.
• Able to manage multiple maintenance priorities in a fast-paced operational environment.
• Experienced in contractor and supplier management.
• Financially aware, with an understanding of budgets, cost control and procurement.
• Strong in project coordination and problem-solving.
• Committed to health, safety and quality standards.
• Able to communicate effectively with both technical and non-technical stakeholders.
• Proactive, reliable and able to respond calmly and effectively to urgent maintenance issues.
• Accountable and results-driven, with a strong focus on maintaining high operational standards.

Working Environment

Fancourt operates within a demanding 5-star hospitality and estate environment, with extensive accommodation, public areas, buildings and infrastructure.

The position requires

• Availability to work weekends, public holidays and during peak periods when required.
• Availability after normal working hours to respond to emergencies and breakdowns.
• Working outdoors and in varying weather conditions.
• Exposure to noise, dust, heat, chemicals and operational plant areas.
• Physical activity including climbing ladders, lifting and extended periods of standing or walking.
• The ability to work effectively in a fast-paced, operationally critical environment.

Why Join Fancourt?

This is an opportunity to play a key role in maintaining the technical infrastructure and operational standards of one of South Africa’s leading hospitality and lifestyle destinations.

If you have the technical expertise, leadership capability and proven track record of successfully delivering maintenance operations in a complex environment, we would like to hear from you.

Only candidates who meet the stated minimum requirements will be considered.

Closing date: 25 October 2026