Technical Sales Engineer – Pumps

Smart4 Energy; Durban; Vor Ort; ZAR 420.000 - 660.000; Vollzeit

Zusammenfassung

Smart4 Energy is seeking an experienced Technical Sales Engineer – Pumps in Durban to drive revenue growth, provide technical guidance on pumping solutions and manage key customer relationships.

The role covers new business development, pump selection, quotations, and order coordination, requiring strong knowledge of industrial pumps and customer-focused selling.

Qualifikationen

• A Degree or Diploma in Mechanical Engineering or equivalent.
• 3–5 years’ experience in technical sales within the pump industry.
• Proven experience selling industrial pumps and pumping solutions.
• Ability to interpret customer specs and recommend equipment.
• Experience preparing technical quotations and handling enquiries.
• Familiarity with ERP or similar business systems.

Aufgaben

• Identify and develop new business opportunities in industrial and infrastructure markets.
• Build and maintain relationships with existing customers and key stakeholders.
• Provide technical guidance on pumping solutions and select appropriate equipment.
• Prepare technical and commercial quotations for pumping equipment.
• Coordinate orders, delivery, and after-sales support with internal teams.
• Engage with consultants, project teams, and contractors to win projects.
• Monitor market trends and tender opportunities to grow pipeline.

Kenntnisse

Industrial pumps

Technical sales

Customer relationship management

Pump selection software

Quotation preparation

ERP systems

Sales coordination

Ausbildung

Degree or Diploma in Mechanical Engineering

Tools

ERP systems

MS Office

Jobbeschreibung

Technical Sales | Pumping Solutions | Business Development

An established engineering organisation is seeking an experienced Technical Sales Engineer – Pumps to join its commercial team.

This opportunity is suited to a technically competent and commercially driven professional with a strong background in industrial pumps, pumping systems, technical sales and customer relationship management.

The successful candidate will be responsible for developing new business opportunities, managing existing customer relationships and providing technical guidance on pumping solutions across a range of industrial and infrastructure applications.

We’re looking for someone who combines practical pump knowledge, strong commercial awareness and proven customer engagement skills, with the ability to manage sales opportunities from initial enquiry through to successful delivery.

The Opportunity

As Technical Sales Engineer – Pumps, you’ll play an important role in driving sales growth while providing customers with technically sound and commercially appropriate pumping solutions.

You’ll work closely with customers to understand their operational requirements, identify suitable equipment and provide technical recommendations that address specific application needs.

The position combines new business development, account management, technical pump selection, quotation preparation and order coordination.

You’ll also collaborate with internal technical, production and commercial teams to ensure customer requirements are effectively managed throughout the sales process.

This is an excellent opportunity for an experienced pump sales professional who enjoys the combination of technical problem-solving, customer interaction and business development.

Key Responsibilities

Sales & Business Development

• Identify and develop new business opportunities within industrial and infrastructure markets.
• Build and maintain strong relationships with existing customers.
• Develop new customer accounts and expand business within established markets.
• Conduct regular customer visits to understand operational requirements and identify sales opportunities.
• Engage with engineering consultants, project teams, contractors and other relevant stakeholders.
• Identify upcoming projects, equipment requirements and potential sales opportunities.
• Monitor market developments, competitor activity and relevant industry trends.
• Identify suitable tender opportunities and contribute to the development of competitive proposals.
• Maintain an active sales pipeline and follow up on opportunities to support business growth.

Technical Sales & Pump Selection

• Provide specialist technical advice on industrial pumps and associated pumping systems.
• Evaluate customer requirements and recommend suitable pumping solutions.
• Conduct pump selections using relevant engineering and selection software.
• Interpret pump performance curves and assess equipment suitability for specific applications.
• Assist customers with pump specifications, operating requirements and technical enquiries.
• Identify suitable pump components, replacement parts and spares.
• Provide practical technical support relating to pump operation and performance.
• Investigate application-related challenges and recommend appropriate solutions.
• Support field-based fault-finding and troubleshooting activities when required.

Quotations & Commercial Coordination

• Prepare accurate technical and commercial quotations for pumping equipment and associated components.
• Review customer enquiries, technical specifications and application requirements.
• Coordinate pricing, equipment availability and delivery requirements.
• Process and manage customer orders using relevant business systems.
• Liaise with internal departments to ensure customer orders are handled efficiently.
• Monitor order progress from initial placement through procurement, production and final delivery.
• Maintain communication with customers regarding order status and delivery expectations.
• Resolve commercial and operational queries that may affect customer satisfaction.

Customer Relationship Management

• Establish and maintain long-term relationships with key customers and industry stakeholders.
• Provide responsive technical and commercial support throughout the customer relationship.
• Develop a strong understanding of customer operations and future equipment requirements.
• Maintain accurate customer records, project information and sales activity reports.
• Follow up on quotations, outstanding enquiries and active sales opportunities.
• Coordinate with internal teams to address customer concerns and ensure effective service delivery.
• Identify opportunities to strengthen customer relationships and increase repeat business.

Project & Tender Support

• Identify relevant project opportunities within target markets.
• Engage with consulting engineers and project stakeholders during the equipment specification process.
• Provide technical input into project enquiries and tender submissions.
• Assist with equipment selection and preliminary technical evaluations.
• Coordinate with internal technical teams to develop suitable solutions.
• Track project opportunities and maintain accurate information on potential future business.
• Support the conversion of project enquiries into confirmed orders.

Technical Support & Continuous Improvement

• Provide technical assistance to customers experiencing pump-related operational challenges.
• Support troubleshooting and problem-solving activities where required.
• Identify opportunities to improve equipment selection, customer support and sales processes.
• Communicate customer feedback and technical requirements to relevant internal teams.
• Maintain awareness of developments in pumping technology and industrial applications.
• Contribute to continuous improvement initiatives that enhance customer satisfaction and commercial performance.

About You

We’re looking for an experienced technical sales professional with a proven background in industrial pump sales and pumping system applications.

Qualifications & Experience

• A Degree or Diploma in Mechanical Engineering, or another relevant technical qualification.
• Approximately 3–5 years’ experience in technical sales or sales engineering within the pump industry.
• Proven experience selling industrial pumps and associated pumping solutions.
• Strong understanding of pump applications, equipment selection and system requirements.
• Experience developing new business and managing existing customer accounts.
• Ability to interpret customer specifications and recommend technically appropriate equipment.
• Experience preparing technical quotations and managing customer enquiries.
• Practical understanding of pump components, replacement parts and spares.
• Exposure to pump troubleshooting, fault-finding and technical customer support.
• Experience working with ERP or similar business management systems.
• Strong computer literacy and proficiency in relevant business applications.

Technical Knowledge

• Sound understanding of industrial pumps and pumping systems.
• Ability to interpret pump curves, operating parameters and system requirements.
• Experience using pump selection software.
• Knowledge of pump components and equipment identification.
• Understanding of pump performance, application suitability and operational efficiency.
• Ability to investigate pump-related technical problems and recommend appropriate solutions.
• Familiarity with equipment specifications, technical documentation and engineering drawings.

Commercial & Personal Attributes

• Strong sales ability and a proactive approach to business development.
• Excellent customer relationship management skills.
• Strong technical problem-solving and analytical capabilities.
• Confident communication and negotiation skills.
• Ability to engage effectively with engineers, contractors, procurement teams and operational personnel.
• Strong organisational skills and attention to detail.
• Ability to manage multiple customer enquiries, quotations and orders simultaneously.
• Commercial awareness and a customer-focused approach.
• Ability to work independently while collaborating effectively with internal teams.
• A results-driven mindset with a commitment to delivering high-quality customer service.

The Person We’re Looking For

This position requires more than a general industrial sales background.

We’re looking for a technical sales professional with genuine pump industry experience who understands how pumping systems operate and can confidently recommend suitable equipment for different applications.

You’ll be comfortable discussing technical requirements with customers, interpreting pump performance information and identifying solutions that meet both operational and commercial objectives.

Importantly, you’ll have experience managing the complete sales process, from identifying opportunities and preparing quotations through to coordinating orders and maintaining customer relationships.

You’ll also be proactive in developing new business rather than relying exclusively on existing customer accounts.

Your ability to combine technical pump knowledge with strong relationship-building and commercial skills will be essential to your success.