Technical Coordinator

Vetus Schola Security; Cape Town; On-site; ZAR 167,000 - 234,000; Full time

Job summary

Vetus Schola Security in Cape Town is seeking a capable administrative assistant to support installers and service staff. The role focuses on invoicing for installations and servicing, booking appointments, and ensuring technicians have the correct stock.

You will also handle client complaints, create job cards, maintain stock, assist with technicians' timesheets and coordinate with suppliers.

Qualifications

• Must be computer literate with Word and Excel
• Grade 12 or equivalent
• Ability to prepare invoices for installations and servicing
• Capable of booking appointments for installations and service
• Handle client complaints professionally
• Order and maintain stock for technicians
• Create job cards
• Knowledge of Seon and Serv Craft systems is advantageous
• Must work well on own initiative
• Assist with technicians' timesheets

Responsibilities

• Prepare invoices for installations and servicing of alarm systems
• Book appointments for installations, service, and link ups
• Handle client complaints professionally
• Order and maintain stock and ensure technicians receive correct stock
• Create job cards
• Assist with technicians' timesheets

Skills

Computer literacy

Microsoft Word

Microsoft Excel

Independent work

Appointment bookings

Education

Grade 12

Tools

Seon

Serv Craft

Job description

Minimum selection criteria:

• Minimum education: Grade 12.
• Computer literate, including Microsoft Word and Microsoft Excel.
• Must be able to prepare invoices for installations and servicing of alarm systems.
• Must be able to book appointments for installations, service, and link ups.
• Must be able to handle client complaints.
• Ordering and maintaining stock, and ensuring technicians receive the correct stock for installations.
• Creating job cards.
• Knowledge of Seon and Serv Craft systems is advantageous.
• Must be confident working on own initiative.
• Assist with technicians' timesheets.