Tech Officer: Systems Engineer (IOT)

BCXP; Secunda; On-site; ZAR 380,000 - 460,000; Full time

Job summary

BCXP is seeking a dedicated IT professional for a Secunda-based role focusing on backup and security in the OT environment. You will monitor multi-client servers, ensure backups complete, and address security compliance using remote tools and on-site support.

The role requires 2+ years in backup and endpoint security, MCP/MCSA/MCSE certifications, and travel to outlying areas with a valid driver's license. A site-based medical may be required.

Qualifications

• Minimum 2 years’ experience in Backup, endpoint security & support.
• MCP, MCSA, MCSE certifications listed in requirements.

Responsibilities

• Monitor backups and security compliance and act accordingly to ensure devices meet security requirements.
• Troubleshoot and resolve server OS issues via remote tools and on-site.
• Install, configure, test, and maintain OS applications and system management tools.
• Provide Tier 1 and 2 support for business-critical systems and guide customers.
• Escalate and monitor calls 24/7.

Skills

Problem solving

Data Management

Cybersecurity Tools

Hardware Troubleshooting

Customer Focus

Education

Grade 12 / National Diploma

Degree/Diploma in Engineering or IT

Tools

MCP

MCSA

MCSE

MCSE Server Infrastructure 2012

CompTIA Security+

CompTIA A+

Windows Server 2008

Job description

Select how often (in days) to receive an alert:

Primarily form part of the Backup and Security team responsible to monitor and apply backup and security policies. The incumbent is also responsible for installation, maintenance, configuration, support, and service improvements in the OT environment, and the
handling of workstation and server calls, investigating and troubleshooting general Server OS related issues, diagnosis and problem solving and assignment of calls during office hours and after hours (standby).

Key Deliverables / Primary Functions

• Monitor multi-client servers using Monitoring systems
• Monitor environment backups and security compliance and action accordingly to ensure all devices comply to security requirements and backups complete successfully.
• Troubleshoot and resolve system issues with servers via remote tools and on-site.
• Install, configure, test, and maintain OS application software and system management tools.
• Perform Tier level 1 and 2 support for business-critical systems and provide technical guidance to customers.
• Escalate and monitor calls 24/7.
• Resolve and assign calls to the correct competencies on multiple ticket logging systems.

Core Functional Skills & Capabilities

Problem solving

Data Management

Cybersecurity Tools & Solutions

Hardware Troubleshooting

Customer Focus

Core Behavioural Competencies

Job Match

Analysing

Applying expertise & Technology

Deciding & Initiating Action

Planning & Organising

Minimum Qualifications

NQF 4: Grade 12 National Diploma

Additional Education -Preferred /Advantage

NQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering or Information Technology

Experience

A minimum of 2 years’ experience in Backup, end point security & support is required.

Certifications

MCP

MS Certified Solutions Associate MCSA

MS System Administrator (MCSA)

MS Certified Solutions Expert MCSE

MS MCSA: Windows Server 2008 or MS MCSE Server Infrastructure 2012

CompTIA Security+ Certification

CompTIA A +

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Span of Control : 0

Level of Engagement : Internal Stakeholders; external clients

Special Requirements / Employment Condition

Primarily based in Secunda but will need to travel to outlying areas possibly with own transport

Valid Drivers license

Candidate will be required to undergo a site based medical