Select how often (in days) to receive an alert:
- Under general supervision, responsible for installation and operational support of Microsoft based infrastructure and related back-end systems
- Effectively executes all related tasks within the support areas with the focus on SLA management and delivery against these
- Participation in project planning and implementations
- Problem solving/resolution
Key Deliverables / Primary Functions
- Administration of client server environment as well as maintain and support the operating systems.
- Good sound knowledge of AD and DNS.
- Understand SCCM/WSUS implementation.
- Monitoring, routine health checks and support of servers (hardware, hypervisors and software)
- Pro‑active support and maintenance of client environment
- Support and troubleshooting of client environment
- Setup and configuration of Windows Server OS
- Maintenance and troubleshooting of Windows Server OS
- Setup and configuration of VMWare
- Maintenance and troubleshooting of VMWare
- Provisioning of virtual servers within VMWare
- Maintenance and troubleshooting of VMWare virtual servers.
- Setup and configuration of Veeam
- Maintenance and troubleshooting of Veeam
- Setup of Veeam Backup Schedules
Core Functional Skills & Knowledge
- Computer Literacy
- Professionalism
- Time & Priority Management
- Service Orientated
Core Behavioural Competencies
3. Meeting customer expectations_Operational and Tactical
6. Communication and Impact
2. Delivering Results
4. Decision Making
Minimum Qualifications
NQF 6: 3 year Degree/ Diploma/ National Diploma
OR NQF 4: Grade 12
Additional Qualification preferred or advantage
Experience
3 years’ experience
OR
Grade 12 & 5 years’ experience
Certifications
Microsoft Certifications
VEEAM
VMWare
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Operations
Special Requirements/ Employment Condition