Team Manager Credit Lending

absa; Johannesburg; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Absa Bank Limited invites applications for a senior managerial position in Retail Credit Lending in Johannesburg. The role focuses on implementing operational plans, coaching staff, and driving process improvements while maintaining high-quality risk reviews and customer outcomes.

The successful candidate will lead a team, manage internal and external stakeholders, and ensure performance against business targets with robust governance and reporting practices.

Qualifications

• Bachelor level education in Business, Commerce or Management Studies.
• Leadership and people-management capabilities preferred.

Responsibilities

• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
• Stakeholder Management: Actively engage internal and external stakeholders to ensure customer satisfaction
• Business Performance: Ensure own and team performance against business, efficiency and continuous improvement targets, as well as customer outcomes
• Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards
• Administration: Effectively fulfil all required administrative duties, including tracking and reporting

Skills

People management

Stakeholder management

Performance optimization

Compliance & risk

Administration

Education

Business/Commerce/Management Studies

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

• To implement and execute the operational plans for Retail Credit Lending through monitoring and ensuring that quality risk reviews/assessments are performed by the reporting staff within their own mandates and / or administrative tasks of high standards are performed.
• To develop, coach and manage the activities of staff to ensure that performance objectives are met.
• To manage effective resource management by means of Salesforce/Dialer/ Debt Manager and continuously initiate process improvements and optimization.

Job Description

People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development

Stakeholder Management: Actively engage internal and external stakeholders to ensure customer satisfaction

Business Performance: Ensure own and team performance against business, efficiency and continuous improvement targets, as well as customer outcomes

Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards

Administration: Effectively fulfil all required administrative duties, including tracking and reporting

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised