Team Leader: Picking Store - County Fair

Trending Talent Solutions; Wes-Kaap; On-site; ZAR 210,000 - 270,000; Full time

Job summary

County Fair, a division of Astral Operations Limited, seeks a Team Leader for the Cold Store in Epping. You will plan, coordinate, and supervise daily picking operations, stock control, returns handling and NCRs, ensuring GMP/GHP compliance and food safety across shifts.

The ideal candidate has 3–5 years in logistics/warehouse roles, a relevant qualification, and strong leadership with FIFO experience.

Qualifications

• Degree/Diploma/Certificate in Logistics/ Warehouse/ Cold storage management.
• 3–5 years in logistics/warehouse/cold storage or stock control.
• MS Excel at an intermediate level.
• Excellent interpersonal skills.
• Self-motivated with leadership and planning abilities.

Responsibilities

• Daily planning, coordination and management of customer orders with case picking and stock control.
• Plan and manage all picking processes to achieve efficiencies and service delivery.
• Stock control of all inventory movements in and out of the store.
• Log and manage non-conformances and NCRs daily.
• Ensure FIFO handling and replenishment of stock to picking store.
• Lead housekeeping, GMP/GHP compliance and safety.

Skills

Interpersonal skills

Leadership

Planning

Stock control

Education

Degree/Diploma/Certificate in Logistics/Warehouse/ Cold storage management

Tools

MS Excel

Microsoft Office Suite

LN ERP System

Job description

County Fair, a Division of Astral Operations Limited, has this opportunity for a Team Leader in the Picking Store base at the Cold Store in Epping.

The purpose of this position is to ensure the optimum planning, coordinating and the execution of the departments daily and advance case pick sales order requirements (internal and external), stock control, handling of customer returns and internal non-conformances with adherence to schedules , all company standards, policies, procedures , requirements and staff management including taking accountability and responsibility for the management of in the Cold Case Picking Store.

QUALIFICATION AND EXPERIENCE

• Degree/Diploma/ Certificate in Logistics/Warehouse/ Cold storage management.
• Minimum of 3-5 years Logistics/ warehouse/ Cold Storage experience/ Stock Control experience.
• MS Excel at an intermediate level.
• Excellent interpersonal skills.
• The candidate will be required to be highly self-motivated and motivational, proactive by nature/ forward thinker, with strong organisational skills, strong managerial and leadership skills, multi-tasking abilities, and flexible, with the ability to work effectively on own as well as part of a team and with the ability to meet pressurized deadlines and maintain strict attention to detail.

Computer literacy using the following packages:

• Microsoft Office Suite
• Internet
• E-mail

The ideal candidate will be responsible for:

• The daily planning, co-ordinating, management and execution of all customer orders with case picking (internal and external), stock control, handling of customer returns and stock control of internal non-conformances on all shifts.
• The planning and management of all picking processes and requirements and their alignment with daily workload to achieve optimal efficiencies, productivity and service delivery to all customers (internal & external).
• Stock control of all inventory movements in and out of the store.
• Non- conformance cases on order scanning to be logged, managed, and controlled daily. All control spreadsheets to be managed and accurate; daily physical stock to be matched to theoretical.
• Daily controls and measurements on non-conformance receipts, and problem cases scanning to be logged, measured, and elevated to the applicable production facility.
• Control and management of damaged stock.
• In-office and on-floor type of management required. Hands-on management style.
• Ensure all sales order requirements are correctly and accurately planned, allocated, picked in full, checked, scanned, palletized, routed, labelled and stored/loaded as per sales order/transfer instructions in allocated bay, vehicle or storage area. Any discrepancies to be reported to the manager/superintendent.
• Ensure FIFO principle is applied when handling all stock movements.
• Daily replenishment of stock to picking store. Adherence to minimum stock levels.
• Management and control of all inventory movements.
• Conduct weekly and monthly cycle counts as per cycle count procedures. Ensure all cycle count documentation and reports are printed, signed off, and brought to the manager. All discrepancies to be reported to the manager.
• Written and verbal shift handover feedback and workload plan (Picking Store) completed and discussed between shifts and handed to team leader/ superintendent and signed off and brought and discussed in morning management meetings.
• Planning and co-ordinating CHEP pallet requirements for the picking store.
• Checks to be concluded on LN system after picking and scanning of every order to ensure entire orders case picking is picked and scanned in full as per allocation.
• Ensure all system issues pertaining to the picking store are escalated to Systems Poultry, resolved, and reported to manager/ team leader/ superintendent on every occurrence.
• Adherence to and practice of all company stock control policies, protocols and practices – Individual and staff. Ensure stock is handled by strict stock movement procedures.
• Ensure correct product handling (maintain the cold chain).
• Handling of telephonic/ mailed customer (internal and external) queries and claims.
• The effective and efficient planning and picking of product with adherence to all standards, requirements, and procedures.
• Reporting and escalating any case pick order delays to manager/ Team Leader / Superintendent.
• Adherence to and practice of all company risk management, food safety requirements and housekeeping protocols and practices – Individual and staff.
• Ensure housekeeping of picking store and staging areas to the required standard at all times.
• Ensure Picking Store is managed in accordance with GMP and GHP principles.
• Ensure all documentation required to adhere to the food safety system is implemented, verified and completed as per agreed standard.
• Ensure staff adhere to all legislative and company requirements.
• Ensure Picking Store is managed in such a manner that all business-related risks are identified and proactively eliminated.
• Ensure subordinates adhere to company policies and procedures in order to minimize the business risks.
• Full start-up and shut-down procedures of the Picking Store are practiced and adhered to.
• Physical walk-through of all areas of the department during shift handovers.
• Ensure Picking Store inspections and material handling inspections are done daily, and all control sheets are completed.
• Ensure Picking Store inspection findings are reported and addressed immediately.
• Ensure material handling equipment breakdowns are investigated, reported, and the service provider contacted to carry out repairs. Notify manager/superintendent.
• Ensure all control documentation files are checked and signed off daily. Inform manager/superintendent of any discrepancies.
• Ensure seal and key procedure is adhered to at all times.
• Daily shift meetings conducted ( 20 keys programme)
• Daily attendance and overtime figures collated on staff registers.
• Absenteeism in critical areas is filled in conjunction with the skills matrix and approval of the superintendent/manager. Ensure sufficient staff are available on every shift to meet workload requirements.
• Ensure all staff are at their workstation at the start of shift and off workstation when all work is completed.
• Ensure all staff are dressed in the required PPE, and all clothing baskets are clean and neatly hung on rails in the basket room.
• Planning and arranging of staff for any overtime duties if and when required.
• Ensure a staff training programme is in place for (multi-tasking) – All picking store positions.
• Ensure the identification of suitable staff for 'Succession Planning' for picking store positions within the N.M.C.S Department and the continuous training of such individuals.
• Ensure new employees have the correct induction prior to starting work, including all safety and risk control aspects of the department and their job.
• Ensure all staff adhere to rules and procedures.
• To take required disciplinary action if and when required and carried out as per company standards and statutory requirements.
• The effective and efficient management of all picking processes is conducted and adhered to.
• Ensure correct staff management and control. Ensure that company policy and standards pertaining to staff are enforced and maintained, e.g., correct protective clothing
• Ensure proper equipment maintenance and control.
• Ensure all pallet control procedures are adhered to.
• Ensure picking store refrigeration is in order, including daily cleaning of PODS.
• Ensure 20 keys programme is promoted, enforced and practiced in department.
• Management and updating of MBA boards.
• Planning and setting up of picking store staff to carry out job functions and to check once completed to ensure the required standard.
• Timeously attending to written and telephonic queries.
• Timeously raising of non- conformances (NCR's), including completion of any raised against the department.
• Any weekly reports/ requirements printed /mailed timeously.
• Assisting with multitasking and filling in job functions when required. (Know and able to work in all positions)
• Knowledge of how other business functions tie in with the department.
• Ensure all scanning equipment is checked and accounted for.
• Daily verification of all keys in key cabinet.
• Ensure to report half an hour before shift duty and stay a half an hour after shift to ensure proper start-up and shut-down is done.
• To ensure sanitisation of vehicles prior to loading.
• To ensure sanitisation of all handling equipment and all drains.
• Attending meetings if and when required.
• Ensure continuous communication with Manager/Superintendent/ Team Leader
• Provide suggestions for improvement.
• Ensure proper and professional communication towards fellow logistics employees, County Fair and Astral employees, customers and suppliers.
• To take responsibility for promoting any business changes to subordinates to ensure the livelihood and well-being of the company.

The successful candidate must meet the following requirements:

• Computer literate: MS Office and an ERP system (LN System)
• Excellent interpersonal skills
• The candidate will be required to be highly self-motivated, proactive, and have a strong leadership ability.
• The ability to work effectively as an individual as well as part of a team, and with the ability to meet pressurized deadlines and maintain strict attention to detail.
• Shift work and able to work in a cold storage environment